How we can help
As a precautionary measure, in line with government guidance, the Shelter Manchester face-to-face services are temporarily closed. You can still access our support, guidance, and expert advice services via our get help pages online.
The people we support are our priority, and we are working hard to limit the impact on our services.
Advice and guidance
We offer free targeted advice on housing, benefits or debt issues for all Manchester residents. Get in touch if:
you're facing eviction or homelessness
your property has damp or is in disrepair
you're unsure of how to claim benefits
you need help challenging a decision to stop your benefits
you're in rent arrears, have overdue utility bills or other debts
Our Legal Aid legal service
We also have a legal team who can help you if you are eligible for Legal Aid, for example, if you need to go to court about a housing problem or to challenge a council’s homelessness decision. To speak to the legal team you will need to make an appointment. If you would like to make an appointment with the legal team in Manchester, please call 0344 515 1774 between the hours of 9am-5pm, Monday to Friday. Please note that this number is for legal appointments only.
For general enquiries: