Shelter Thames Valley - Oxford

Saint Aldates Chambers, 109 Saint Aldate's, Oxford, Oxfordshire, OX1 1DS

How we can help

We offer a wide range of help and advice on all housing and homelessness issues. We have a team of advisers who may be able to help you with your problem – and if we can’t help, we work with other agencies who can.

  • homelessness, or worried you'll soon become homeless
  • looking for accommodation
  • having problems with your landlord
  • being evicted or repossessed
  • debt problems
  • benefits issues
  • problems with disrepair
  • need help going to court regarding your housing

Even if your problem isn't listed above we may still be able to help - just give us a call to discuss.

Arrange a face-to-face session

If you need to speak to someone about your situation, you can pop in and you will have an initial chat with one of our team to see how we can best help you.

We are often very busy and so we may not be able to deal with your query straightaway, but if we need to ask you to come back, we will do our best to make sure you get some initial information.


0344 515 1380

Opening times

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:

Useful info

Getting here

We are located in the council offices just opposite the Town Hall, in the city centre. This is a short walk from Gloucester Green bus station, and Oxford Railway station.

Get directions

Areas that we cover

  • Oxford


  • wheelchair access
  • adapted toilets
  • access to interpreters via phone

If you’re in urgent need

We can give emergency advice during opening hours.

If you need immediate advice and this hub is currently closed, you can get help or read our housing advice pages.

If you’re struggling with any other problem, other services and organisations might be able to help.