How to claim universal credit
Universal credit can help with rent
You can claim universal credit for help with rent and other living costs.
You can usually get universal credit if you or a partner you live with:
are working age
meet the immigration and residence conditions
have a low household income or no money coming in at all
You apply online.
You have an appointment with the jobcentre to complete your claim. This could be by phone or videocall. Some jobcentres are asking people to come in for face to face appointments.
A universal credit advance is paid back through deductions from future monthly payments.
If you already get housing benefit
Universal credit has replaced housing benefit for most working age people.
You can continue to get housing benefit if you already claim it. Some changes in your situation mean you have to claim universal credit instead.
Our adviser Kate explains when a change in your situation means you have to switch to universal credit from other benefits. Video length: 58 seconds
Not sure if you should switch?
If you apply for universal credit, your housing benefit and any tax credits you get will stop.
You will get 2 extra weeks of housing benefit that you won't have to pay back.
You will probably have to meet more conditions to get your benefit. Some people get less money on universal credit. Not everyone who qualifies for tax credits qualifies for universal credit.
It's best to speak to an adviser before you apply for universal credit if you get housing benefit or tax credits.
Last updated: 4 October 2021