How to apply for council housing

Follow these steps to apply for council housing.

Ask the council how to apply

Most councils have online application forms on their website. You can also contact the council directly for an application form.

Choose which council to apply to

Check with different councils before you apply. You may qualify for the waiting list in one area but not another because local rules vary.

You can apply to more than one council and you can be on several lists at the same time (as long as you qualify). Waiting lists may be shorter in some areas.

Most people can apply to go on their local council’s housing waiting list.

In some areas you need a local connection to the area to go on the waiting list. Having a local connection usually means that you have lived in an area for a length of time.

Even if you are allowed to go on the waiting list you may be given less priority than local people.

Check if you are allowed to apply

Most people living in the UK can apply for a council home.

Your immigration status may mean you are not eligible.

Married couples, civil partners or people living together can make joint applications.

If your immigration status means one of you isn't eligible for council housing, the eligible person can still apply.

Complete the form

The information you include on your application form helps the council decide:

The application form should allow you to explain in detail any special needs, difficulties or problems you or your family have. For example, if you have mobility problems.

You should also be able to include relevant information about overcrowding, disrepair, medical problems or disability, violence or harassment. If you have medical or welfare needs, you may need to get letters from your doctor or other health professionals to support your application.

Tell the council where you want to live

The application form may ask you to select which parts of the council’s area you want to live. Choosing more areas gives you a better chance of getting a council or housing association home.

Some councils run choice based lettings schemes. The council advertises available properties and you can bid for the property if it suits your needs and is in an area you want to live.

Other councils offer properties directly.

If the council makes you a suitable offer, you could be suspended from the waiting list for a period if you refuse it.

Keep your application up to date

Once you're on the housing waiting list you must tell the council if your circumstances change. For example if you have a new child or move home.

Changes in your circumstances can affect your priority on the waiting list or the type of housing you can be considered for.

Some councils contact you each year to ask if you still want to be on the waiting list. Your name may be removed from the list if you don't reply.

Still need help?

Get advice if:

  • the council doesn't help you to complete your application, for example if English isn't your first language
  • you need advice about getting a review if your application is refused
  • you're unhappy with the way the council deals with your application

Last updated 06 Oct 2016 | © Shelter

If you need to talk to someone, we’ll do our best to help

Get help

Was this advice helpful?

Email a link to this article

Thank you - your message has been sent.

Sorry! - your message has not been sent this time.

Was this advice helpful?

Thank you - your feedback has been submitted to the team.

Sorry! - your message has not been sent this time.