Get help finding somewhere to live if you've left or are about to leave the military and have nowhere to stay.
Help from the military
You can get specialist advice from the Ministry of Defence's (MOD) housing advice service - the Joint Service Housing Advice Office (JSHAO) - before you leave the forces.
The JSHAO also runs the MOD referral scheme which may help you to find a housing association home. You can apply if you're:
- single and living in a hostel within 6 months of leaving the forces
- a married or a separated spouse still in services family accommodation (SFA)
Find out more about the scheme on GOV.UK.
The MOD also run the Veterans UK helpline which gives advice to veterans in a crisis.
Help from military charities
Veterans' Gateway is the first point of contact for veterans seeking support. It's made up of a number of military charities and can put you in touch with organisations who can help further.
Contact Veteran's Gateway on 0808 802 1212 (24 hours, 365 days a year)
If you're at risk of homelessness or rough sleeping, you can get help finding accommodation from:
- Veterans Aid
- Royal British Legion
- Soldiers, Sailors, Airmen and Families Association (SSAFA)
- Single Persons Accommodation Centre for the Ex Services (SPACES)
The following specialist housing associations provide longer-term housing for veterans:
- Stoll (supported housing for vulnerable veterans)
- Haig Housing (general needs housing for ex-service single people and families)
Apply to the council for housing
The MOD gives you a Certificate of Cessation of Entitlement 6 months before you leave the forces. It contains the date that you stop being entitled to forces accommodation.
Apply to the council for help with housing when you receive the certificate if you think you might be homeless on discharge.
The council should:
- look into your situation and decide how it has to help
- treat you as 'threatened with homelessness' 8 weeks before the certificate expires
You can stay in forces accommodation beyond the date in the certificate if you have nowhere else to go. The MOD will have to issue a 93-day Notice to Vacate.
How the council can help
The council must carry out an assessment of your housing needs. This will include looking at what accommodation you can afford and any support you might need.
They will also draw up a personal housing plan. This sets out the steps you and the council must follow to help you keep your home or find somewhere else to live.
One of the qualifying conditions for emergency housing is being in priority need.
You have a priority need for housing if you:
- are pregnant or a partner you live with is pregnant
- have dependent children who live with you
- are under 21 and spent time in care when you were 16 or 17
You also have a priority need if you're classed as 'vulnerable'. This means it's harder for you to cope with being homeless than other people in the same situation.
It's important to tell the council about anything that makes it harder for you to cope with being homeless. This could be a medical condition or mental illness.
Tell the council if you:
- had a front-line role
- are disabled or seriously injured
- were released on medical grounds
Show the council your Medical History Release Form if you have one.
If you qualify for longer-term housing, you usually have to spend some time in temporary accommodation.
The council doesn't have to help with longer-term housing if you lost your home because of something you deliberately did or didn't do.
This is called being 'intentionally homeless' and could apply if:
- get discharged on disciplinary grounds
- leave your forces accommodation before you have to
A council or housing association home
If you have urgent housing needs, you should get extra priority on the housing register for a council or housing association home if you:
- previously served in the regular forces
- have a serious injury, illness or disability relating to your current service in the regular or reserve forces
You should also get extra priority if you have to leave services family accommodation (SFA) because your spouse or civil partner has died in service.
You might have to bid for suitable properties once you're on the housing register.
Help with housing costs
You can apply for help with food, heating and clothing from a local welfare scheme.
Find a scheme near you:
Last updated - 29 Mar 2018
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