[Use the subject: Viewing request]

My name is [your name] and I'm getting in touch to request a viewing of the property at [address].

This property is affordable for me as my monthly income is £xxx. The area is perfect because [I work locally/I have family in the area/my kids go to school nearby].

I'm happy to show proof of income and provide landlord references if offered a tenancy.

I'm hoping to find a stable longer term tenancy, and make a home I can be proud of. If this particular home isn't available anymore, please let me know about any similar properties.

I know that [letting agency name] value good customer service, and I'm looking forward to working with you to find a home. Unfortunately, so far your agency have not let me view this home, as when I got in touch I was told that [explain what the agent said to you].

It's been ruled unlawful to refuse applications because of benefits, so I'd be grateful if you would work with me to arrange a viewing. Policies that exclude tenants on benefits stop people like me finding homes we can afford, and contribute to the housing emergency.

Please reply to this email or call me on [your phone number] to discuss viewings. I look forward to hearing from you and working with you to find a home.

Best wishes