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Debt matters round up March 2026

The monthly round-up of news, guidance, legislation, and case law from Shelter's Specialist Debt Advice Service.

News and legal updates

This month's legal round up includes updated resources for advisers and newly published vulnerability standards for enforcement firms and agents.

CPAG Debt Advice Handbook 16th edition published

The 16th edition of the CPAG Debt Advice Handbook has now been published. The handbook is free to access online thanks to the continued support from the Money and Pensions service. Advisers need to create an account to log in.

It is a comprehensive guide for debt advisers, offering regularly updated information on debt solutions, welfare benefits, and legal procedures. It is designed to provide advisers with the tools and knowledge needed to deliver high-quality, practical debt advice to individuals and families across England and Wales.

The handbook covers:

  • dealing with creditors: guidance on negotiating with creditors and handling creditor communications

  • debt solutions: a detailed overview of options such as Debt Management Plans, IVAs and bankruptcy

  • welfare benefits: information on how benefits impact debt repayments and how to help clients maximise income

  • court procedures: advice on court actions, including repossessions, enforcement orders, and eviction prevention

Debt Advice Handbook 16th edition

Standard Financial Statement Spending Guidelines

The Standard Financial Statement (SFS) Spending Guidelines for 2026/27 are now available and take effect on 6 April 2026. Advisers should continue to use the 2025/26 Spending Guidelines until this date.

SFS Spending Guidelines 2026/27

New Vulnerability Standards published

The Enforcement Conduct Board (ECB) has published its Vulnerability Standards designed for enforcement firms and agents. The ECB believes the new standards will set a higher bar for identifying and responding to vulnerability.

The Vulnerability Standards take effect in January 2027. The ECB requires firms to produce implementation plans by June 2026 to show how they will prepare.

ECB Vulnerability Standards

Deductions from Universal Credit for child maintenance

In April 2025, the maximum overall deduction rate from Universal Credit was reduced to 15% of the standard allowance. At the same time, deductions for child maintenance were temporarily moved from seventh place in the priority order to the top of the list.

This change ensured that child maintenance payments continued without interruption, despite the reduced overall deduction rate.

This change has now been made permanent.

The Universal Credit, Personal Independence Payment, Jobseeker’s Allowance and Employment and Support Allowance (Claims and Payments) (Amendment) Regulations 2026

Case law

Find debt case law summaries by topic on Shelter Legal.

Siniakovich v Hassan-Soudey and others

A claim is ‘brought’ on the date the claim form is delivered to the court, even if the wrong court fee is paid.

Read the summary of Siniakovich v Hassan-Soudey and others on Shelter Legal.

Spotlight

This month's article from Shelter.

Deductions from universal credit

Shelter's guide explains how deductions are applied to a Universal Credit award after entitlement has been calculated. It outlines the main types of deductions including earnings, debt repayments and sanctions.

Read about deductions from universal credit on Shelter Legal.

Dealing with a tricky debt case for a client? 

Speak to Shelter's debt experts about your case. Call our helpline on 0330 058 0404 or start a webchat with one of our advisers on this page.

Our helpline and webchat service is open Monday-Friday, 9am-5pm.

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