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Debt and money elearning

Learn about debt and money issues which affect housing and homelessness with free elearning courses from Shelter.

Online debt and money training available now

Get an introduction to the basics or develop your understanding of the tricky bits.

Each course takes 10 to 60 minutes to complete, so you can learn at a pace that suits you.

Who can access Shelter elearning?

You can access most of our elearning for free if you work for an eligible organisation.

Thank you to the Department for Levelling Up, Housing and Communities for funding these courses. Find out how our work is funded.

If you don't qualify, you can still access our paid courses.

Find out if you qualify for free training

Entry (Level 1)

You don't need any prior knowledge for these courses.

Online elearning and webinars, available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Can my client afford their mortgage?

Can my client afford their mortgage?

Learn how to ensure that clients in mortgage arrears can maximise their income and prioritise their debts.

What this session covers

This elearning course includes:

  • how to gather information to complete a financial statement

  • how to help someone maximise their income, including all benefits they are entitled to

Who this session is for

You might be new to your role or new to this topic. This session doesn't require any prior knowledge.

Maybe you work for a local authority or as a housing or generalist adviser. This session is also suitable if you don't specialise in housing but need to know the basics for your role.

Length: 60 minutes

Level: Entry (Level 1)

Topic: Debt and money

CPD points: 1

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Introduction to the debt respite breathing space scheme

Introduction to the debt respite breathing space scheme

Get an overview of the debt respite schemes, including breathing space and mental health crisis moratoriums.

What this session covers

This recorded session includes:

  • what is the debt respite scheme

  • what is the standard breathing space scheme

  • what is the mental health crisis scheme

Who this session is for

You might be new to your role or new to this topic. This session doesn't require any prior knowledge.

Maybe you work for a local authority or as a housing or generalist adviser. This session is also suitable if you don't specialise in housing but need to know the basics for your role.

Length: 40 minutes

Level: Entry (Level 1)

Topic: Debt and money

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Rent increases for private tenants

Rent increases for private tenants

Get an overview of how a private sector landlord can increase the rent for an assured or assured shorthold tenant.

What this session covers

This recorded session includes:

  • how a landlord can increase the rent during the fixed term of a tenancy

  • how a landlord can increase the rent during a periodic tenancy

  • how a tenant can challenge a rent increase

  • what a tenant should consider when challenging a rent increase

Who this session is for

You might be new to your role or new to this topic. This session doesn't require any prior knowledge.

Maybe you work for a local authority or as a housing or generalist adviser. This session is also suitable if you don't specialise in housing but need to know the basics for your role.

Length: 45 minutes

Level: Entry (Level 1)

Topic: Debt and money

Join now

Introductory (Level 3)

You'll find it useful to have some prior knowledge for these courses.

Webinars, elearning and in person training to develop your understanding.

Available to book and buy now.

Debt and breathing space

Debt and breathing space

Learn to identify debt and use this information to advise clients on housing related issues.

What this session covers

This elearning course includes:

  • a general overview of debt

  • helping clients to formulate accurate financial statements when making offers of repayment to landlords or mortgage lenders, at court or privately

  • what are priority and non-priority debt and the risks of not paying these

  • joint debt

  • county court claims

  • how to formulate affordable offers of repayment

  • an overview of breathing space regulations

  • debt support available

At the end of this session, you'll be able to:

  • understand the Standard Financial Statement and spending guidelines to prepare budget sheets for clients

  • prepare offers of repayment to creditors, landlords and mortgage lenders to avoid court proceedings or to submit as part of court proceedings

Who this session is for

You might be a housing adviser, caseworker or generalist adviser who prepares financial statements or offers of repayment on behalf of clients.

Rate: £40+VAT per learner

Length: 90 minutes

Level: Introductory (Level 3)

Topic: Debt and money

Join now

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.

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