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Shelter's free and discounted training

Check if you qualify for free training funded by the Department for Levelling Up, Housing and Communities, or a reduced rate for paid training.

Housing training from Shelter

Shelter training includes free courses for eligible organisations, and paid courses with a discount available for some organisations.

Free government funded training

Free training includes live webinars and elearning covering the fundamentals of housing and homelessness.

This training is fully funded by the UK Government's Department for Levelling Up, Housing and Communities. These courses are available to eligible organisations only.

Find out more about how our work is funded.

Check if you're eligible for free training

You are eligible for free training if you work for an organisation in England that provides:

  • housing or homelessness advice

  • debt and welfare benefits advice to improve someone's housing situation

This includes:

  • Citizens Advice

  • local authorities

  • voluntary organisations

  • public authorities, such as prisons, probation, job centres or health services

We can only provide training to housing associations employees if they are performing a function for the local authority such as homelessness services, or working in a local authority or public authority department.

If you're eligible, browse our courses now.

If you're not sure whether you are eligible, check with us at nhastraining@shelter.org.uk with details of your organisation.

Who is not eligible for free training

We cannot provide free training to:

  • organisations based outside of England

  • organisations which charge users for advice or services

  • community interest companies (CICs)

  • tenant management organisations (TMOs)

  • private companies

People who are not eligible for free training places can explore our paid courses. 

Discounts for paid courses

Paid training courses from Shelter are in depth, interactive and cater to all levels of housing knowledge, from introductory to advanced. Paid training is open to all organisations.

Check if you qualify for a discount

Discounted rates are available for each of our paid courses for individuals. The discounted rate is available to:

  • advice agencies

  • law centres

  • charities

Select the discounted rate in the training portal if you qualify.

Find out how to book Shelter Training.

Find training courses to suit you

Our courses cover all aspects of housing law and all levels of knowledge, from introductory to advanced.

Browse our training courses now.