Housing conditions elearning

Damp and mould in rented properties

Learn about the causes of damp and mould problems, and how private renters can take action.

What this session covers

This recorded session includes:

• what causes damp and mould

• landlord and tenant responsibilities

• potential remedies and how tenants can deal with damp and mould problems

Who this session is for

You should have a basic understanding of a landlord's repairing responsibilities.

Maybe you work for a local authority or as a housing or generalist adviser. This session is also suitable if you don't specialise in housing but need to know the basics.

Length: 30 minutes 

Level: Entry Llevel 1)

Topic: Housing conditions and disrepair

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Houses in multiple occupation: mandatory licenses

Learn about licences for houses in multiple occupation (HMOs) and when a landlord needs a licence.

What this session covers

This recorded session includes:

• the definition of a house in multiple occupation (HMO)

• which HMOs require a mandatory licence

• what are the conditions of an HMO licence

Who this session is for

You might be new to your role or new to this topic. This session doesn't require any prior knowledge.

Maybe you work for a local authority or as a housing or generalist adviser. This session is also suitable if you don't specialise in housing but need to know the basics.

Length: 20 minutes

Level: Entry (Level 1)

Topic: Housing conditions

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Introduction to antisocial behaviour

Get an overview of how people experiencing antisocial behaviour can report this and access support.

What this session covers

This recorded session includes:

• how to identify antisocial behaviour

• what action can be taken to deal with antisocial behaviour

Who this session is for

You might be new to your role or new to this topic. This session doesn't require any prior knowledge.

Maybe you work for a local authority or as a housing or generalist adviser. This session is also suitable if you don't specialise in housing but need to know the basics.

Length: 25 minutes

Level: Entry (Level 1)

Topic: Renting

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Introduction to housing disrepair

Get an introduction to disrepair and learn how to help people with disrepair problems.

What this session covers

This elearning course includes:

• which terms of a tenancy agreement determine responsibility for repairs

• the options available to tenants dealing with disrepair

Who this session is for

You're in a role where you advise people on housing and homelessness issues, or where you encounter enquiries about this topic.

You might work in housing options for a local authority, be a housing caseworker for a voluntary agency.

Length: 40 minutes

Level: Entry (Level 1)

Topic: Housing conditions

CPD points: 1

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Gas safety requirements: is a section 21 notice valid?

Learn about a landlord's obligations to comply with gas safety requirements and how this affects the validity of a section 21 notice.

What this session covers

This recorded session includes:

• what are a landlord's gas safety obligations and how these affect a section 21 notice

• when a landlord must provide an energy performance certificate and How to Rent guide

• the Court of Appeal case of Trecarrell v Rouncefield [2020]

Who this session is for

You're in a role where you advise people on housing and homelessness issues, or where you encounter enquiries about this topic.

You might work in housing options for a local authority, be a housing caseworker for a voluntary agency.

Length: 30 minutes 

Level: Fundamental (Level 2)

Topic: Housing conditions

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