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Supporting homeless migrants

Learn how to support homeless migrants and refugees, with training for housing and homelessness staff, and voluntary and community groups.

Free elearning available now

Get an introduction to the basics or develop your understanding of the tricky bits. Each course takes 10 to 60 minutes to complete, so you can learn at a pace that suits you.

This training is produced in partnership by Shelter and Praxis. Funded by the Ministry of Housing, Communities and Local Government. Find out how our work is funded.

Who can access free elearning?

You can access most of our elearning for free if you work for an eligible organisation. If you don't qualify, you can still access our paid courses.

Find out if you qualify for free training

Choose a learning pathway

You might be new to your role or have years of experience. There are two learning pathways, tailored to your role and existing knowledge.

We have training aimed at housing and homelessness staff, or where you have some prior knowledge. We also have training for volunteers and staff in the community sector, or where you're new to your role or the topic.

Training for housing and homelessness staff

This learning pathway is aimed at housing and homelessness staff. You might work for a local authority housing options team, commissioned outreach team, or in the advice sector. You'll benefit from some prior knowledge for most of these courses.

Online elearning and webinars, available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Advocacy when supporting people with no recourse to public funds

Advocacy when supporting people with no recourse to public funds

Learn about the role of advocacy when supporting people with restricted eligibility due to immigration issues.

What this session covers

This recorded session has information about available resources, including:

  • the importance of advocacy

  • barriers to accessing services

  • good practice in advocacy

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Multi-agency collaboration and advocacy

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Asylum support

Asylum support

Get an overview of asylum support, including who is eligible for support and how they can apply. Asylum support is housing and money for someone who has made an asylum claim in the UK and has nowhere to live or no money.

What this session covers

This recorded session includes:

  • types of asylum support

  • who is eligible for asylum support

  • how a person can apply for asylum support

  • who can provide advice and assistance on asylum support applications

  • signposting options when asylum support ends

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 20 - 25 minutes

Level: Entry (Level 1)

Topic: Housing rights and options

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Collaborating with support networks for frontline staff

Collaborating with support networks for frontline staff

Learn about the importance and challenges involved in collaborating with support networks to best support people with restricted eligibility.

What this session covers

This recorded session includes:

  • the importance of collaborating with support networks

  • the hallmarks of effective collaboration

  • what is needed for effective collaboration

  • the ethics of boundaries of collaboration

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Length: 20 - 25 minutes

Level: Fundamental (Level 2)

Topic: Multi-agency collaboration and advocacy

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Community resources

Community resources

Learn about when to refer a homeless migrant to non-statutory support, and how to identify available community resources.

What this session covers

This recorded session includes:

  • when statutory support might be available

  • resources available when working with people who have immigration restrictions

  • the limitations of community resources

  • the ethics of statutory sector referrals to voluntary organisations

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff.

Level: Entry (Level 1)

Topic: Welfare and financial support

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Eligibility of family members of British citizens

Eligibility of family members of British citizens

Learn about the homelessness rights of family members of British citizens under retained EU law.

What this session covers

This recorded session includes:

  • homelessness assistance eligibility of family members of British citizens

  • family members of dual EU and British nationals

  • family members of returning British citizens

  • primary carers of British children and dependent British nationals

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Length: 20 - 25 minutes

Level: Fundamental (Level 2)

Topic: Housing rights and options

Join now

Eligibility of family members of EU nationals

Eligibility of family members of EU nationals

Learn about the homelessness rights of family members of EU citizens.

What this session covers

This recorded session includes:

  • eligibility of family members of EU nationals

  • retained right to reside

  • derived right to reside

  • EU law considerations

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Length: 20 - 25 minutes

Level: Fundamental (Level 2)

Topic: Housing rights and options

Join now

EU migrants' rights: pre-settled status (Part 1)

EU migrants' rights: pre-settled status (Part 1)

Part one of a four part course.

Learn about the homelessness eligibility rules for EU citizens with pre-settled status under the EU Settlement Scheme.

What this session covers

This recorded session includes:

  • how the rights of EU citizens have changed

  • what is pre-settled status

  • if a person can lose pre-settled status

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Length: 25 - 30 minutes

Level: Fundamental (Level 2)

Topic: Immigration status and eligibility

Join now

EU migrants' rights: pre-settled status (Part 2)

EU migrants' rights: pre-settled status (Part 2)

Part two of a four part course.

Learn about the homelessness eligibility rules for EU citizens with pre-settled status under the EU Settlement Scheme.

What this session covers

This recorded session includes:

  • how pre-settled status affects eligibility for homelessness assistance

  • how a person can establish eligibility for homelessness assistance

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Length: 25 - 30 minutes

Level: Fundamental (Level 2)

Topic: Immigration status and eligibility

Join now

EU migrants' rights: pre-settled status (Part 3)

EU migrants' rights: pre-settled status (Part 3)

Part three of a four part course.

Learn about the homelessness eligibility rules for EU citizens with pre-settled status under the EU Settlement Scheme.

What this session covers

This recorded session includes:

  • who has a right to reside as a worker

  • who has a right to reside as a self-employed person

  • the minimum earnings threshold

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Length: 25 - 30 minutes

Level: Fundamental (Level 2)

Topic: Immigration status and eligibility

Join now

EU migrants' rights: pre-settled status (Part 4)

EU migrants' rights: pre-settled status (Part 4)

Part four of a four part course.

Learn about the homelessness eligibility rules for EU citizens with pre-settled status under the EU Settlement Scheme.

What this session covers

This recorded session includes:

  • who can retain worker or self-employed status

  • considering the effect of EU law

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Length: 25 - 30 minutes

Level: Fundamental (Level 2)

Topic: Immigration status and eligibility

Join now

EU migrants' rights: settled status

EU migrants' rights: settled status

Learn about the homelessness eligibility rules for EU citizens with settled status under the EU Settlement Scheme.

What this session covers

This recorded session includes:

  • how the rights of EU citizens have changed

  • what is settled status

  • evidence of settled status

  • eligibility for homelessness assistance

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Level: Fundamental (level 2)

Topic: Immigration status and eligibility

Join now

Habitual residence

Habitual residence

Get an overview of the habitual residence test, including how to check if a person is habitually resident.

What this session covers

This recorded session includes:

  • what is the habitual residence test

  • how to check if someone is habitually resident

  • which groups of people are subject to the habitual residence test

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Level: Fundamental (Level 2)

Topic: Immigration status and eligibility

Join now

Help to return home for migrants in the UK

Help to return home for migrants in the UK

Learn about how a migrant can get support to return to their home country.

What this session covers

This recorded session includes:

  • who can access help to return to their home country

  • where to find more information, including links to government resources

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 5 - 10 minutes

Level: Entry (Level 1)

Topic: Specialist topics

Join now

Homelessness Escalations Service

Homelessness Escalations Service

Learn about the Homelessness Escalations Service user agreement.

The Homelessness Escalations Service (HES) can help migrants who qualify for public funding but are unable to prove it. HES provides information on immigration status and an escalation service so that migrants sleeping rough, or at risk of sleeping rough, can access support.

The government provides a user agreement for charities, legal representatives and local authorities who wish to use the service.

What this session covers

This recorded session includes:

  • an introduction to the Homelessness Escalations Service user agreement

  • the background to the user agreement

  • a process flowchart

  • where to find the agreement

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 10 minutes

Level: Entry (Level 1)

Topic: Specialist topics

Join now

Identifying immigration status

Identifying immigration status

Get an overview of how to establish a person's eligibility for services, including how to check immigration status and understand the term subject to immigration control.

What this session covers

This recorded session includes:

  • how to check a person's immigration status

  • a definition of the term subject to immigration control

  • the purpose of the eVisa system

  • an explanation of the term '3c leave'

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Level: Fundamental (Level 2)

Topic: Immigration status and eligibility

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Navigating the UK welfare benefits system

Navigating the UK welfare benefits system

Get an overview of the welfare benefits system in the UK with this three module series.

What these sessions cover

These recorded sessions include an introduction to:

  • welfare benefits

  • working age benefits, including universal credit

  • pension age benefits, including pension credit

Who these sessions are for

You don’t need any prior knowledge for these sessions.

These sessions are suitable for housing and homelessness staff. They are also suitable for volunteers or staff at voluntary or community organisations.

Length: 10 minutes per session

Level: Entry (Level 1)

Topic: Welfare and financial support

Part 1: Introduction to welfare benefits: Join now

Part 2: Working age benefits: Join now

Part 3: Pension age benefits: Join now

No recourse to public funds

No recourse to public funds

Get an overview of no recourse to public funds, including what it is, who it effects, and its impact.

What this session covers

This recorded session includes:

  • how the term 'no recourse to public funds' is used

  • when people have restricted eligibility for statutory support

  • the impact of 'no recourse to public funds' restrictions on housing and homelessness

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Immigration status and eligibility

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

No recourse to public funds: change of conditions

No recourse to public funds: change of conditions

Learn about how a person can apply to remove the no recourse to public funds condition from their leave to remain.

What this session covers

This recorded session includes:

  • who might have leave to remain with no recourse to public funds

  • who can apply for a change of conditions

  • how to apply for a change of conditions, including information and evidence required

  • the impact of a change of conditions on a person's leave to remain

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 15- 20 minutes

Level: Entry (Level 1)

Topic: Welfare and financial support

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

No recourse to public funds: local authority support

No recourse to public funds: local authority support

Learn about when local authorities might provide support to people who have no recourse to public funds.

What this session covers

This recorded session includes:

  • when a local authority might provide accommodation to people with no recourse to public funds

  • the Care Act 2014 and the Children Act 1989

  • who is eligible for local authority support

  • barriers to leaving the UK

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing or homelessness staff.

Length: 25 - 30 minutes

Level: Fundamental (Level 2)

Topic: Housing rights and options

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Overview of immigration and public funds

Overview of immigration and public funds

Learn about eligibility for housing and benefits based on a person's immigration status.

What this session covers

This recorded session includes:

  • housing legislation and immigration status

  • welfare benefits and immigration status

  • the history of immigration status and eligibility

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 20 - 25 minutes

Level: Entry (Level 1)

Topic: Immigration Status and Eligibility

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

People with no immigration status: pathways to regularisation

People with no immigration status: pathways to regularisation

Learn how a person with no immigration status might be able to establish eligibility for housing assistance.

What this session covers

This recorded session includes:

  • what is regularisation

  • who is authorised to provide advice and assistance

  • types of applications

  • potential barriers to regularisation

  • exceptional case funding

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Welfare and financial support

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Resources and support from the sector

Resources and support from the sector

A collection of additional support and resources to assist you to support your clients.

What this session covers

This recorded session has information about available resources, including:

  • welfare benefits support

  • housing and homelessness support

  • Roma support

  • immigration support

  • wellbeing and safeguarding support

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 10 minutes

Level: Entry (Level 1)

Topic: Specialist topics

Join now

Right to rent and barriers to securing housing

Right to rent and barriers to securing housing

Learn about right to rent and other barriers migrants face when trying to access accommodation.

What this session covers

This recorded session includes:

  • who has a right to rent

  • right to rent checks

  • barriers to housing support

  • exempt accommodation

  • extending leave to remain under section 3c leave

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Housing rights and options

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Schedule 10 immigration bail support

Schedule 10 immigration bail support

In some circumstances, the Home Office can provide housing and financial support to a person subject to immigration bail, under schedule 10 of the Immigration Act 2016.

Get an overview of schedule 10 support, including who is eligible and how they can apply.

What this session covers

This recorded session includes:

  • an overview of schedule 10 support

  • who is eligible for schedule 10 support

  • how to apply for schedule 10 support

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 20 - 25 minutes

Level: Entry (Level 1)

Topic: Housing rights and options

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Supporting people ineligible for housing assistance

Supporting people ineligible for housing assistance

Get an overview of support options available to people who are ineligible for housing and homelessness assistance in the UK.

What this session covers

This recorded session includes:

  • the legal framework

  • local authority duties

  • social care support, including the Care Act 2014 and Children Act 1989

  • Home Office support for asylum seekers

  • support for victims of abuse and trafficking

  • human rights considerations

  • when a person needs specialist advice

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Immigration status and eligibility

Join now

Trauma-informed approaches

Learn about how services can adopt a trauma-informed approach in their work.

What this session covers

This elearning session includes:

  • an explanation of trauma-informed practice

  • why a trauma-informed approach is important

  • what trauma-informed practice looks like

  • the link between migration and trauma

  • barriers to trauma-informed practice

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Vulnerability and safeguarding

Join now

Understanding immigration status in housing support

Understanding immigration status in housing support

Develop your understanding of immigration status and eligibility rules, and how to practically support homeless migrants.

This is a recording of a live workshop delivered by Shelter trainer Gerard Hunter and St Mungo's Head of Migrant Advice Services, Steph Ratcliffe.

What this session covers

This recorded session includes:

  • an overview of immigration status and how it affects housing eligibility

  • when a person is eligible for housing support

  • a presentation from St Mungo's on how to support rough sleepers

  • a Q&A session

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff.

Length: 3 hours

Level: Entry (Level 1)

Topic: Immigration status and eligibility

Join now

Understanding immigration status and eligibility for homelessness assistance

Understanding immigration status and eligibility for homelessness assistance

Get an overview of how a person's immigration status affects their eligibility for homelessness assistance.

What this session covers

This elearning session includes:

  • how immigration status affects eligibility for homelessness assistance

  • who is eligible for homelessness assistance

  • when a homeless applicant needs permission from the Home Office to be in the UK

  • who does not need permission from the Home Office to be in the UK

  • what lawful residence means

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Length: 15 minutes

Level: Fundamental (Level 2)

Topic: Immigration status and eligibility

Join now

Understanding right to rent

Understanding right to rent

Get an overview of right to rent, including right to rent checks and how to deal with discrimination.

What this session covers

This recorded session includes:

  • who has a right to rent

  • when a landlord must carry out a right to rent check

  • how right to rent checks are carried out

  • unlawful discrimination

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing or homelessness staff.

Length: 20 - 25 minutes

Level: Entry (Level 1)

Topic: Housing rights and options

Join now

Vulnerability and safeguarding adults for frontline staff

Vulnerability and safeguarding adults for frontline staff

Learn about safeguarding vulnerable adults and when migrants might be at particular risk of harm.

What this session covers

This recorded session includes:

  • vulnerability and risk of harm

  • immigration and mental health

  • homelessness and vulnerability

  • good practice in safeguarding vulnerable adults

  • information sharing

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Length: 25 - 30 minutes

Level: Fundamental (Level 2)

Topic: Vulnerability and safeguarding

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Vulnerability and safeguarding children for frontline staff

Vulnerability and safeguarding children for frontline staff

Learn about safeguarding vulnerable children and why children in the immigration system might be at particular risk of harm.

What this session covers

This recorded session includes:

  • an explanation of terminology

  • vulnerability and safeguarding children

  • children in asylum accommodation

  • age-disputed children

  • good practice in safeguarding children

Who this session is for

You'll need some prior knowledge for this course.

This session is suitable for housing and homelessness staff.

Length: 25 - 30 minutes

Level: Fundamental (Level 2)

Topic: Vulnerability and safeguarding

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Training for voluntary and community organisations

This learning pathway is aimed at the voluntary and community sector, including night shelter and faith organisations. You might be a volunteer or paid staff. You don't need any prior knowledge for these courses.

Online elearning and webinars, available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Advocacy when supporting people with no recourse to public funds

Advocacy when supporting people with no recourse to public funds

Learn about the role of advocacy when supporting people with restricted eligibility due to immigration issues.

What this session covers

This recorded session has information about available resources, including:

  • the importance of advocacy

  • barriers to accessing services

  • good practice in advocacy

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Multi-agency collaboration and advocacy

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Asylum support

Asylum support

Get an overview of asylum support, including who is eligible for support and how they can apply. Asylum support is housing and money for someone who has made an asylum claim in the UK and has nowhere to live or no money.

What this session covers

This recorded session includes:

  • types of asylum support

  • who is eligible for asylum support

  • how a person can apply for asylum support

  • who can provide advice and assistance on asylum support applications

  • signposting options when asylum support ends

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 20 - 25 minutes

Level: Entry (Level 1)

Topic: Housing rights and options

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Collaborating with support networks for volunteers

Collaborating with support networks for volunteers

Learn about the importance and challenges involved in collaborating with support networks to best support people with restricted eligibility.

What this session covers

This recorded session includes:

  • the importance of collaborating

  • the benefits of collaboration

  • tips for developing collaborative relationships

  • ethical considerations for collaborative working

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for volunteers or staff at voluntary or community organisations.

Length: 20 - 25 minutes

Level: Entry (Level 1)

Topic: Multi-agency collaboration and advocacy

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Community resources

Community resources

Learn about when to refer a homeless migrant to non-statutory support, and how to identify available community resources.

What this session covers

This recorded session includes:

  • when statutory support might be available

  • resources available when working with people who have immigration restrictions

  • the limitations of community resources

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for volunteers or staff at voluntary or community organisations.

Level: Entry (Level 1)

Topic: Welfare and financial support

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Help to return home for migrants in the UK

Help to return home for migrants in the UK

Learn about how a migrant can get support to return to their home country.

What this session covers

This recorded session includes:

  • who can access help to return to their home country

  • where to find more information, including links to government resources

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 5 - 10 minutes

Level: Entry (Level 1)

Topic: Specialist topics

Join now

Homelessness Escalations Service

Homelessness Escalations Service

Learn about the Homelessness Escalations Service user agreement.

The Homelessness Escalations Service (HES) can help migrants who qualify for public funding but are unable to prove it. HES provides information on immigration status and an escalation service so that migrants sleeping rough, or at risk of sleeping rough, can access support.

The government provides a user agreement for charities, legal representatives and local authorities who wish to use the service.

What this session covers

This recorded session includes:

  • an introduction to the Homelessness Escalations Service user agreement

  • the background to the user agreement

  • a process flowchart

  • where to find the agreement

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 10 minutes

Level: Entry (Level 1)

Topic: Specialist topics

Join now

Identifying immigration status

Identifying immigration status

Get an overview of how to establish a person's eligibility for services, including how to check immigration status and understand the term subject to immigration control.

What this session covers

This recorded session includes:

  • the effect of being 'subject to immigration control'

  • what having a right to abode means

  • the purpose of the eVisa system

  • an explanation of the term '3c leave'

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Immigration status and eligibility

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Introduction to the habitual residence test

An introduction to the habitual residence test

Get an overview of the habitual residence test and how it applies to housing and homelessness services in England.

What this session covers

This recorded session includes:

  • what is the habitual residence test

  • how a local authority applies the habitual residence test

  • an explanation of key terms and concepts

  • special considerations and when the habitual residence test does not apply

  • the habitual residence test for housing and benefits

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for volunteers or staff at voluntary or community organisations.

Length: 15 - 20 minutes

Level: Entry (Level 1)

Topic: Immigration status and eligibility

Join now

Key terminology and the Homelessness Code of Guidance

Key terminology and the Homelessness Code of Guidance

Get an overview of the core terminology used in immigration, housing, welfare, safeguarding, and advocacy work.

What this session covers

This recorded session includes:

  • the key terms and language used in advice and advocacy work

  • explanations of housing and migrant rights

  • an overview of the Homelessness Code of Guidance

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for people volunteering or working for voluntary or community organisations.

Length: 20 - 25 minutes

Level: Entry (Level 1)

Topic: Immigration status and eligibility

Join now

Navigating the UK welfare benefits system

Navigating the UK welfare benefits system

Get an overview of the welfare benefits system in the UK with this three module series.

What these sessions cover

These recorded sessions include an introduction to:

  • welfare benefits

  • working age benefits, including universal credit

  • pension age benefits, including pension credit

Who these sessions are for

You don’t need any prior knowledge for these sessions.

These sessions are suitable for housing and homelessness staff. They are also suitable for volunteers or staff at voluntary or community organisations.

Length: 10 minutes per session

Level: Entry (Level 1)

Topic: Welfare and financial support

Part 1: Introduction to welfare benefits: Join now

Part 2: Working age benefits: Join now

Part 3: Pension age benefits: Join now

No recourse to public funds

No recourse to public funds

Get an overview of no recourse to public funds, including what it is, who it effects, and its impact.

What this session covers

This recorded session includes:

  • how the term 'no recourse to public funds' is used

  • when people have restricted eligibility for statutory support

  • the impact of 'no recourse to public funds' restrictions on housing and homelessness

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Immigration status and eligibility

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

No recourse to public funds: change of conditions

No recourse to public funds: change of conditions

Learn about how a person can apply to remove the no recourse to public funds condition from their leave to remain.

What this session covers

This recorded session includes:

  • who might have leave to remain with no recourse to public funds

  • who can apply for a change of conditions

  • how to apply for a change of conditions, including information and evidence required

  • the impact of a change of conditions on a person's leave to remain

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 15- 20 minutes

Level: Entry (Level 1)

Topic: Welfare and financial support

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

No recourse to public funds: local authority support

Support for people with no recourse to public funds

Learn about when local authorities might provide support to people who have no recourse to public funds.

What this session covers

This recorded session includes:

  • when a local authority might provide accommodation to people with no recourse to public funds

  • who is eligible for local authority support

  • barriers to leaving the UK

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for people volunteering or working for a voluntary or community organisation.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Housing rights and options

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Overview of immigration and public funds

Overview of immigration and public funds

Learn about eligibility for housing and benefits based on a person's immigration status.

What this session covers

This recorded session includes:

  • housing legislation and immigration status

  • welfare benefits and immigration status

  • the history of immigration status and eligibility

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 20 - 25 minutes

Level: Entry (Level 1)

Topic: Immigration Status and Eligibility

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

People with no immigration status: pathways to regularisation

People with no immigration status: pathways to regularisation

Learn how a person with no immigration status might be able to establish eligibility for housing assistance.

What this session covers

This recorded session includes:

  • what is regularisation

  • who is authorised to provide advice and assistance

  • types of applications

  • potential barriers to regularisation

  • exceptional case funding

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Welfare and financial support

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Resources and support from the sector

Resources and support from the sector

A collection of additional support and resources to assist you to support your clients.

What this session covers

This recorded session has information about available resources, including:

  • welfare benefits support

  • housing and homelessness support

  • Roma support

  • immigration support

  • wellbeing and safeguarding support

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 10 minutes

Level: Entry (Level 1)

Topic: Specialist topics

Join now

Right to rent and barriers to securing housing

Right to rent and barriers to securing housing

Learn about right to rent and other barriers migrants face when trying to access accommodation.

What this session covers

This recorded session includes:

  • who has a right to rent

  • right to rent checks

  • barriers to housing support

  • exempt accommodation

  • extending leave to remain under section 3c leave

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Housing rights and options

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Schedule 10 immigration bail support

Schedule 10 immigration bail support

In some circumstances, the Home Office can provide housing and financial support to a person subject to immigration bail, under schedule 10 of the Immigration Act 2016.

Get an overview of schedule 10 support, including who is eligible and how they can apply.

What this session covers

This recorded session includes:

  • an overview of schedule 10 support

  • who is eligible for schedule 10 support

  • how to apply for schedule 10 support

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 20 - 25 minutes

Level: Entry (Level 1)

Topic: Housing rights and options

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Supporting people ineligible for housing assistance

Supporting people ineligible for housing assistance

Get an overview of support options available to people who are ineligible for housing and homelessness assistance in the UK.

What this session covers

This recorded session includes:

  • the legal framework

  • local authority duties

  • social care support, including the Care Act 2014 and Children Act 1989

  • Home Office support for asylum seekers

  • support for victims of abuse and trafficking

  • human rights considerations

  • when a person needs specialist advice

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Immigration status and eligibility

Join now

Trauma-informed approaches

Learn about how services can adopt a trauma-informed approach in their work.

What this session covers

This elearning session includes:

  • an explanation of trauma-informed practice

  • why a trauma-informed approach is important

  • what trauma-informed practice looks like

  • the link between migration and trauma

  • barriers to trauma-informed practice

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for housing and homelessness staff. It is also suitable for volunteers or staff at voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Vulnerability and safeguarding

Join now

Understanding right to rent

Understanding right to rent

Get an overview of right to rent, including right to rent checks.

What this session covers

This recorded session includes:

  • who has a right to rent

  • when a landlord must carry out a right to rent check

  • how right to rent checks are carried out

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for volunteers or staff at voluntary or community organisations.

Length: 15 minutes

Level: Entry (Level 1)

Topic: Housing rights and options

Join now

Vulnerability and safeguarding adults for volunteers

Vulnerability and safeguarding adults for volunteers

Learn about safeguarding vulnerable adults and when migrants might be at particular risk of harm.

What this session covers

This recorded session includes:

  • vulnerability and risk of harm

  • immigration and mental health

  • homelessness and vulnerability

  • good practice in safeguarding vulnerable adults

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for people volunteering or working for voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Vulnerability and safeguarding

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Vulnerability and safeguarding children for volunteers

Vulnerability and safeguarding children for volunteers

Learn about safeguarding vulnerable children and why children in the immigration system might be at particular risk of harm.

What this session covers

This recorded session includes:

  • an explanation of terminology

  • vulnerability and safeguarding children

  • children in asylum accommodation

  • age-disputed children

  • good practice in safeguarding children

Who this session is for

You don’t need any prior knowledge for this session.

This session is suitable for people volunteering or working for voluntary or community organisations.

Length: 25 - 30 minutes

Level: Entry (Level 1)

Topic: Vulnerability and safeguarding

Join now

This course has been written by Praxis. Praxis is an award-winning human rights charity fighting for migrant rights since 1983. They give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect.

The material contained within this course is subject to copyright.

© Copyright Praxis Community Projects, all rights reserved.

Praxis are IAA registered.

Live events

We run live events exploring how to support migrants facing housing problems and homelessness.

Find an upcoming event.

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