Where to get benefits advice

Benefits advisers can help with problems with benefits and tax credits. 

How a benefits adviser can help

A benefits adviser may be able to:

  • advise on what benefits you can claim
  • help with reviews and tribunal appeals
  • deal with disputes and delays

Advice centres, law centres and charities provide advice free of charge.

You can get advice on universal credit, housing benefit, jobseeker's allowance, income support, tax credits and disability benefits.

How to find a benefits adviser

Some organisations give general benefits advice and others offer more specialist help. 

Citizens Advice
Advice by phone, email and online chat

Gingerbread
Online information and a helpline for single parents

Age UK
Advice line and online information
0800 678 1602

Law Centres Network
Search for a local law centre
Many law centres offer specialist benefit advice


Last updated 05 November 2020 | © Shelter

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