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Where to get benefits advice

You can get early legal advice if your home is at risk because of debt or money problems.

Early advice is free no matter what your income is.

A benefits adviser can help you:

  • claim benefits

  • deal with disputes and delays

  • check your benefit entitlement

They can advise on universal credit (UC), housing benefit, tax credits and disability benefits.

Use an online benefits calculator to check you're getting everything you should.

Local law centres can often help with reviews and tribunal appeals.

Questions about applying for universal credit?

Call a Help to Claim adviser at Citizens Advice on 0800 144 8 444 or use their online chat.

Get free advice from a helpline

Some helplines give general benefits advice. Others offer more specialist help.

Citizens Advice national helpline
0800 144 8848
For anyone

Gingerbread Single Parent Helpline
0808 802 0925
For single parents

National Domestic Abuse Helpline
0808 2000 247
For people experiencing domestic abuse

Age UK advice line
0808 678 1602
For older people

Scope helpline
0808 800 3333
For disabled people and their families

Carers UK helpline
0808 808 7777
For people looking after a friend or family member

Macmillan Support Line
0808 808 0000
For people living with cancer and their loved ones

Help through Hardship helpline
0808 208 2138
For people worried about money or struggling with living costs

Find benefits advice online

These websites have useful guides and information:

Struggling with money?

Find out where to get debt and money advice.

Last updated: 20 March 2024

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