Where to get debt and money advice
A debt adviser can help you:
decide which debts to pay first
look at your income and spending
make a budget or financial statement
speak to your landlord, lender and companies you owe money to
Ask a debt adviser about breathing space.
Breathing space is a scheme that can stop payment demands for a set amount of time while you get debt advice.
Online budget and debt tools
You need a record of your financial situation to help you sort out debts.
These websites have tools or templates and are a good place to start:
Money Helper budget planner
Record your spending. Get tips on getting out of debt or starting to save.National Debtline advice tool
Create an account. It helps you work out a budget and gives you debt solutions.StepChange budget templates
Excel spreadsheet or PDF to download and print out. These resources are not accessible for people using screen readers.
You need information about your income and spending to use these tools. If most of your money goes through your bank account, a lot of this information is on your statements.
Get free debt advice
These charities have free advice, self help tools, online chat and helplines.
StepChange Debt Charity
0800 138 1111
Monday to Friday, 8am to 8pm | Saturday 9am to 2pmCitizens Advice debt helpline
0800 240 4420
Monday to Friday, 9am to 8pm | Saturday 9:30am to 1pmNational Debtline
0808 808 4000
Monday to Friday, 9am to 8pm | Saturday 9:30am to 1pmDebt Advice Foundation
0800 043 40 50
Monday to Friday, 8am to 6pm
Prefer face to face advice?
Money Helper's search tool can help you find a local service.
Debt solutions
Debt charities can talk to you about things like:
breathing space
debt management plans
debt relief orders (DROs)
individual voluntary arrangements (IVAs)
bankruptcy
Be wary of debt companies that charge fees
You may see online ads from companies that say they give free debt advice. But they often charge money for their debt solutions.
Get free advice from a debt charity instead.
Free legal advice if your home is at risk
Let your landlord or lender know you're getting advice to deal with your debts.
Find out how to deal with:
Get early legal advice if your home is at risk because of missed rent payments or mortgage arrears.
This advice is free no matter what your income is.
Need help with benefits?
A benefits adviser could help you to:
get universal credit (UC), other benefits or money help
deal with delays or mistakes in your claim
challenge DWP or housing benefit decisions
A debt adviser could help if you have if money is taken from your UC to pay debts.
Find out where to get benefits advice
Cost of living help
Find out about emergency grants, loans and money help.
You could get help with:
The Trussell Trust Help through Hardship helpline can give you personalised support with money, benefits and mental health.
Last updated: 29 August 2024