Get a place to stay if you're homeless and on the streets

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Call Shelter’s free advice helpline on 0808 800 4444

8am – 8pm on weekdays and 9am – 5pm on weekends, 365 days a year

Our expert advisers will:

How to get into a hostel or nightshelter

You'll need a referral to get into many hostels and nightshelters (especially in London). This means an agency will need to contact the hostel on your behalf.

Some hostels and nightshelters will let you call them yourself or turn up in person. This is called self-referral.

If you're offered a space in a 'direct access' hostel you can usually move in straight away. Some hostels run a waiting list. 

Search for a hostel 

Look for hostels or nightshelters on the Homeless Link site and find out how you can be referred.

Other emergency housing options

Find out about different emergency housing options if you're homeless and on the streets. You can also find out how much hostels and other options will cost.

Get practical help

Find out about other practical help you can get while on the streets, including where to get the following:

  • hot meals
  • showers
  • clothing
  • advice
  • support
  • training

Last updated - 06 Sep 2017

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