As a tenant you have the right to know the name and address of your landlord.
Check tenancy documents
Your tenancy agreement often includes the landlord's address and contact details.
When you moved in your landlord or agent should also have given you:
- a gas safety record - if your home has a gas supply or appliances
- information about your deposit - if you have an assured shorthold tenancy
Check these documents for your landlord's contact details.
Or contact your tenancy deposit scheme directly to ask for the information.
Write to the agent
Your agent must give you the landlord's name and address if you ask for it in writing. You can email or send a letter.
They have 21 days to give you the information in writing. The council can prosecute the agent if they don't reply and the agent could be fined up to £2500.
You could make a formal complaint to the agent if they don't provide the information you've asked for.
Ask the council
Your local council may be able to confirm your landlord's name and address.
Check with the council tax department or private rented housing team.
Find your local council on GOV.UK
Find details at the Land Registry
You can search the Land Registry which may have a record of your landlord's name and address. You'll need to pay a small fee for this information.
You won't be able to find your landlord this way if you're a subtenant. This is when your landlord rents the property from someone else and sublets it to you.
Video: The information you need if your landlord changes
Our housing adviser, Karen, explains when you should receive the contact details of your new landlord if your house has been sold.
Last updated 27 Sep 2019 | © Shelter
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