How to find your landlord

As a tenant you have the right to know the name and address of your landlord.

Ask the letting agent

If you pay your rent to a letting agent, they must give you the landlord's name and address if you write to ask for it.

Keep a copy of your letter, and if you don't deliver it by hand get proof of delivery.

The agent has 21 days to write to you with the information. If they do not reply within this time, they are committing a criminal offence and could be fined up to £2,500.

Find out more about letting agents.

Search the internet

Google the landlord's name. Be aware that the information you find online might not be accurate or up-to-date. You might find several people with the same name.

Search for names and addresses based on information from electoral rolls, phone directories and Companies House

It's free to search the 192 directory, but you must pay a fee to access more detailed information

Get advice from Shelter

Get advice if you still can't find your landlord.

Contact a Shelter adviser online or by phone.

Video: The information you need if your landlord changes

Last updated 07 Feb 2017 | © Shelter

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