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England

Other help with damp and mould

Tell your landlord about the problem first.

These people and organisations could help council and housing association tenants.

Tenant groups and resident panels

Many councils and housing associations set up panels and groups for tenants.

These groups can:

  • make it easier to report problems

  • help landlords understand how serious the problems are

  • bring tenants together to talk about problems with more than one property

To find out if your landlord has a resident panel or group:

  • check your landlord's website or your tenant's handbook

  • contact your landlord

  • ask other tenants

Renter rights groups

There might be a local rights group for renters in your area.

Many renters groups are on social media.

Do not give personal information to someone you do not know.

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Environmental health

Environmental health is part of your local council. They deal with dangerous living conditions.

You can contact them if damp and mould in your home is dangerous for you or someone who lives with you. For example, small children, disabled or older people.

Environmental health can check if damp and mould in your home is dangerous.

If you rent from a housing association, environmental health can:

  • send a letter to your landlord

  • take legal action against them to fix the problem

They're less likely to take formal action if you're a council tenant. But they should let the council know if your home is dangerous.

To ask for an environmental health inspection, contact your local council.

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GPs and other health professionals

You can tell your GP or another health professional about damp and mould in your home.

They might help you:

  • tell your council or housing association about the problem

  • get evidence of how damp and mould affects your health

  • ask social services for help

Some health professionals might visit your home, for example:

  • a midwife or health visitor, if you have a baby or small child

  • an occupational health therapist, to help with adaptations for disabled or older people

Show them damp and mould in your home that you're worried about. They might help you with your next steps.

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Social services

You can contact social services if you live with children, older people or someone who is disabled.

Social services are part of the council.

They can help you:

  • tell your landlord about the problem

  • get evidence if you need to complain or go to court

  • ask your landlord to move you to a different property

They can help you even if you're a council tenant.

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Councillors and MPs

Councillors and MPs represent people in the area.

Councillors help plan local council services and MPs work in parliament.

They represent you, even if you did not vote for them.

You can contact your local councillor or MP about problems with damp and mould.

Some councillors and MPs run local drop-ins where you can speak to them in person.

They might be more likely to take action if the problem affects many tenants.

You can find a list of local councillors on your local council's website.

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Last updated: 29 November 2024