EnglandOne-to-one advice by phone and webchat for professionals and volunteers who help clients with housing and debt problems.
If you are seeking advice for yourself, a friend, a family member or an acquaintance and not as an employee or volunteer for an organisation, please visit our Get Help page.
For help with debt problems, visit the Moneyhelper website to find a debt adviser.
Advice by phone and webchat for professionals and volunteers who help clients with housing problems in England.
Formerly known as the National Homelessness Advice Service (NHAS).
Advice by phone, webchat, and email, for professionals and volunteers who help clients with debt problems in England and Wales.
Get in touch with the right service. Help us to help you.
Contact our expert housing advisers for help with cases like:
local authority homelessness applications and allocation of social housing
court action for eviction of tenants
poor housing conditions and disrepair
problems during private tenancies
Our expert debt advisers can help you with cases like:
breathing space, debt relief orders, and bankruptcy applications
dealing with court action for debt
mortgage arrears and repossession
council tax, fuel, and utility debt
Contact the debt advice service for help with debt remedies and breathing space. Contact the housing advice service for cases involving rent arrears notices and possession claims.
The Advice Quality Standard provides assurance that the service meets certain criteria that demonstrate a commitment to quality.
Find out more about the Advice Quality Standard.
