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England

Benefits training

Learn about benefits at a live online webinar, in person, or in your own time with an elearning session. 

Benefits courses cover universal credit, paying for housing costs, updates to benefits law, and more.

Benefits elearning 

Learn about benefits at your own pace with online elearning. 

You can start a course at any time. Each one lasts between 10 and 60 minutes. 

Most of our elearning is free for eligible organisations. Funded by the UK Government's Department for Levelling Up, Housing and Communities.

Find out how our work is funded.

Explore benefits elearning

Live webinars and face to face training

Course levels

Introductory (Level 3)

You'll find it useful to have some prior knowledge for these courses.

Webinars, elearning and in person training to develop your understanding.

Available to book and buy now.

Introduction to housing costs in universal credit

  • Level: Introductory (Level 3)
  • For individuals: Live webinar
  • For groups: Live webinar | Face to face
  • Available to buy
Introduction to housing costs in universal credit Find out more

Universal credit overview

  • Level: Introductory (Level 3)
  • For individuals: Live webinar
  • For groups: Live webinar | Face to face
  • Available to buy
Universal credit overview Find out more

Housing benefit for supported accommodation

  • Level: Introductory (Level 3)
  • For individuals: Live webinar
  • For groups: Live webinar | Face to face
  • Available to buy
Housing benefit for supported accommodation Find out more

Personal Independence Payment

  • Level: Introductory (Level 3)
  • For groups: Live webinar | Face to face
  • Available to buy
Personal Independence Payment Find out more

Welfare benefits for older people

  • Level: Introductory (Level 3)
  • For individuals: Live webinar
  • For groups: Live webinar | Face to face
  • Available to buy
Welfare benefits for older people Find out more

Welfare benefits overview

  • Level: Introductory (Level 3)
  • For individuals: Live webinar
  • For groups: Live webinar | Face to face
  • Available to buy
Welfare benefits overview Find out more

PIP claims and mandatory reconsiderations

  • Level: Introductory (Level 3)
  • For groups: Live webinar | Face to face
  • Available to buy
PIP claims and mandatory reconsiderations Find out more

Intermediate and Advanced (Level 4)

You'll need some prior knowledge for these courses.

Webinars and in person training for a deep dive into the subject, suitable for experienced practitioners.

Available to book and buy now.

The universal credit migration programme

  • Level: Intermediate and Advanced (Level 4)
  • For individuals: Live webinar
  • For groups: Live webinar | Face to face
  • Available to buy
The universal credit migration programme Find out more

PIP appeals to the First-tier Tribunal

  • Level: Intermediate and Advanced (Level 4)
  • For groups: Live webinar | Face to face
  • Available to buy
PIP appeals to the First-tier Tribunal Find out more

Domestic abuse and welfare benefits

  • Level: Intermediate and Advanced (Level 4)
  • For groups: Live webinar | Face to face
  • Available to buy
Domestic abuse and welfare benefits Find out more

Welfare benefits update

  • Level: Intermediate and Advanced (Level 4)
  • For individuals: Live webinar
  • For groups: Live webinar | Face to face
  • Available to buy
Welfare benefits update Find out more