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England

Welfare benefits overview

Get started with welfare benefits on our course for beginners.

Course summary

This course covers the main welfare benefits available, and the distinction between contributory, means tested and health tested benefits.

You’ll learn to recognise the distinction between different benefits, including the working age and pension age systems.

Course information

Level: Introductory (Level 3)

Face to face training

  • Available for: Individuals, groups
  • Duration: One day
  • CPD points: 6

Live webinar

  • Available for: Individuals, groups
  • Duration: Two and a half hours
  • CPD points: 2.5

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts
Book
Booking guidance
Friday 13 September 2024Two and a half hours 10am – 12:30pmWebinar£100+VAT | £85+VATBook
Wednesday 11 December 2024Two and a half hours 2pm – 4:30pmWebinar£100+VAT | £85+VATBook

Group bookings

You can book this course for groups.

Contact us about group bookings

What this course covers

Face to face and webinar training includes:

  • an overview of the main benefits, and their qualifying criteria

  • the distinction between contributory, means tested and health tested benefits

  • the distinction between working age and pension age benefits

  • the relationship between universal credit and other benefits

At the end of this training, you'll be able to identify which claimants can claim which benefits.

Face to face training

Face to face training also covers:

  • the primary qualifying conditions and claimant groups for the various benefits

  • disability benefits

  • legacy benefits and universal credit

Who this training is for

You don’t need any prior benefits knowledge for this course.

You might work as an adviser, income officer, support worker or in another role supporting people with debt or welfare benefit related problems.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.

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