Universal credit overview
Learn the basic principles of universal credit, the primary qualifying conditions, and how the application process works.
Course summary
This course covers the fundamental rules of universal credit, how it relates to other welfare benefits, the migration programme, and the end of legacy benefits.
You’ll learn the basics of of how universal credit is calculated and paid to claimants.
Course information
Level: Introductory (Level 3)
Live webinar
- Available for: Individuals, groups
- Duration: Two and a half hours
- CPD points: 1.5
Face to face training
- Available for: Groups
- Duration: One day
- CPD points: 6
Individual bookings
| Date | Duration and time | Delivery and location | Cost Eligibility and discounts | Book Booking guidance |
| Monday 24 February 2025 | Two and a half hours 2pm – 4:30pm | Webinar | £105+VAT | £90+VAT | Book |
| Thursday 05 June 2025 | Two and a half hours 10am – 12:30pm | Webinar | £105+VAT | £90+VAT | Book |
What this course covers
Face to face and webinar training includes:
what is universal credit
universal credit migration and the end of legacy benefits
who can claim universal credit, the application process, and assessment periods
calculating the allowances and elements, and the maximum universal credit
calculating earned and unearned income, work allowances and capital
payments, advance payments, alternative payment arrangements, sanctions, and the benefit cap
Who this training is for
You don't need any prior knowledge of universal credit for this course.
You might advise or support people with benefit or debt problems, or work for a local authority or social landlord.
Continuing Professional Development
Gain points towards your professional development from the CPD Certification Service with Shelter training and events.
