Universal credit overview

Learn the basic principles of universal credit, the primary qualifying conditions, and how the application process works.

Course summary

This course covers the fundamental rules of universal credit, how it relates to other welfare benefits, the migration programme, and the end of legacy benefits.

You’ll learn the basics of of how universal credit is calculated and paid to claimants.

Course information

Level: Introductory (Level 3)

Live webinar

Available for: Individuals, groups
Duration: Two and a half hours
Cost: £100+VAT | £85+VAT
CPD points: 1.5

Face to face training

Available for: Individuals, groups
Duration: One day
Cost: £180+VAT | £160+VAT
CPD points: 6

Individual bookings

Date	Duration and time	Delivery and location	Cost Eligibility and discounts	Book Booking guidance
Wednesday 05 June 2024	Two and a half hours 9:30am – 12pm	Webinar	£100+VAT \| £85+VAT	Book
Tuesday 01 October 2024	Two and a half hours 10am – 12:30pm	Webinar	£100+VAT \| £85+VAT	Book
Tuesday 03 December 2024	Two and a half hours 2pm – 4:30pm	Webinar	£100+VAT \| £85+VAT	Book

Group bookings

You can book this course for groups of five or more people.

What this course covers

Face to face and webinar training includes:

what is universal credit
universal credit migration and the end of legacy benefits
who can claim universal credit, the application process, and assessment periods
calculating the allowances and elements, and the maximum universal credit
calculating earned and unearned income, work allowances and capital
payments, advance payments, alternative payment arrangements, sanctions, and the benefit cap

Who this training is for

You don't need any prior knowledge of universal credit for this course.

You might advise or support people with benefit or debt problems, or work for a local authority or social landlord.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.