Skip to main content
Shelter Logo
England

Challenging and making homelessness decisions

Learn how to make informed homelessness application decisions, including the statutory process, case law, and how to challenge decisions.

Course summary

This course covers the legal principles against which homeless decisions under the Housing Act 1996 are judged by the court. There will be a focus on inquiries and dealing with medical evidence and duties to prevent and relieve homelessness under the Homelessness Reduction Act.

This training examines how recent caselaw has impacted aspects of homelessness law and how other areas of law, such as the Equality Act, impact homelessness decision making.

You’ll learn the basics of judicial review and gain a better understanding of the review process, including how it should be conducted.

Attending will help decision makers fulfil their legal obligations to applicants by applying and following the guidance set by the courts and help others to consider how best to deal with and challenge decisions.

Course information

Level: Intermediate and Advanced (Level 4)

Face to face training

  • Available for: Individuals, groups
  • Duration: One day
  • CPD points: 6

Live webinar

  • Available for: Individuals, groups
  • Duration: Two half day sessions
  • CPD points: 6

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts
Book
Booking guidance
Wednesday 15 January 2025 – Thursday 16 January 2025Two half day sessions 9:30am – 12:30pmWebinar£175+VAT | £160+VATBook
Tuesday 04 March 2025 – Wednesday 05 March 2025Two half day sessions 1:30pm – 4:30pmWebinar£175+VAT | £160+VATBook
Tuesday 18 March 2025One day 10am – 4:30pmFace to face, London£190+VAT | £170+VATBook
Wednesday 23 April 2025 – Thursday 24 April 2025Two half day sessions 9:30am – 12:30pmWebinar£175+VAT | £160+VATBook
Tuesday 03 June 2025Two half day sessions 9:30am – 4:30pmWebinar£175+VAT | £160+VATBook

Group bookings

You can book this course for groups.

Contact us about group bookings

What this course covers

Face to face and webinar training includes:

The statutory review process

  • summary of key statutory provisions

  • which decisions are subject to statutory review under s.202 of the Housing Act 1996, and which are subject to judicial review

  • principles, scope and procedure of the review process

  • writing the review decision

  • dealing with medical evidence and public sector equality duty issues

  • contracting out the review

Related procedures

  • principles and practice of judicial review, with a focus on urgency

  • the definition of gatekeeping

  • appeals to the county court under s.204 of the Housing Act 1996

  • accommodation pending review

Face to face training

Face to face training covers additional topics, including:

  • administrative decision-making

  • common problems and tactics

  • temporary accommodation pending review and appeal

What you'll learn

At the end of this training, you'll be able to:

  • identify which decisions are subject to statutory appeal or judicial review

  • advise clients which procedure for challenge is applicable to different decisions

  • draft review requests and review submissions

  • consider how to handle evidence and inquiries to make

  • conduct homelessness investigations and reviews with more confidence

Face to face training

If you attend this face to face training, you'll also be able to:

  • evaluate homelessness case files in public law terms

  • conduct homelessness investigations and reviews with more confidence

  • advise on issues such as temporary accommodation pending review

  • understand the role of the Ombudsman

Who this training is for

You’ll need a good working knowledge of a local authority's duties under Part 7 of the Housing Act 1996.

You might be an adviser, solicitor or work for a local authority as a homelessness decision maker or reviewing officer. You might be an external contractor assisting with local authority homelessness functions.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.

CPD Certification logo