Skip to main content
Shelter Logo
England

Homelessness training

Learn about homelessness law and procedure at a live online webinar, in person, or in your own time with an elearning session.

Homelessness courses cover homeless applications, local authority duties, challenging decisions, and more. 

Homelessness elearning

Learn about homelessness law and procedure at your own pace with online elearning. 

You can start a course at any time. Each one lasts between 10 and 60 minutes. 

Most of our elearning is free for eligible organisations. Funded by the Department for Levelling Up, Housing and Communities.

Find out how our work is funded.

Explore homelessness elearning

Live webinars and face to face training

Course levels

Entry (Level 1)

You don't need any prior knowledge for these courses.

Online elearning and webinars, available free to eligible organisations only.

Funded by the UK Government's Department for Levelling Up, Housing and Communities.

How to establish local connection

  • Level: Entry (Level 1)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
How to establish local connection Find out more

Understanding homelessness and housing: local authority duties

  • Level: Entry (Level 1)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Understanding homelessness and housing: local authority duties Find out more

Introduction to eligibility for housing assistance

  • Level: Entry (Level 1)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Introduction to eligibility for housing assistance Find out more

Fundamental (Level 2)

You'll need some prior knowledge for these courses.

Online elearning and webinars, available free to eligible organisations only.

Funded by the UK Government's Department for Levelling Up, Housing and Communities.

Understanding suitability of accommodation

  • Level: Fundamental (Level 2)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Understanding suitability of accommodation Find out more

Understanding the public sector equality duty in homelessness and housing

  • Level: Fundamental (Level 2)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Understanding the public sector equality duty in homelessness and housing Find out more

Homelessness and temporary accommodation

  • Level: Fundamental (Level 2)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Homelessness and temporary accommodation Find out more

Eligibility for housing assistance for non UK and EEA nationals

  • Level: Fundamental (Level 2)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Eligibility for housing assistance for non UK and EEA nationals Find out more

Eligibility for housing assistance for EEA nationals

  • Level: Fundamental (Level 2)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Eligibility for housing assistance for EEA nationals Find out more

Barriers to homelessness advice and support

  • Level: Fundamental (Level 2)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Barriers to homelessness advice and support Find out more

Local connection referrals

  • Level: Fundamental (Level 2)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Local connection referrals Find out more

Understanding homelessness vulnerability

  • Level: Fundamental (Level 2)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Understanding homelessness vulnerability Find out more

Assisting non UK nationals

  • Level: Fundamental (Level 2)
  • For individuals: Live webinar
  • For groups: Live webinar
  • Free for eligible organisations only
Assisting non UK nationals Find out more

Introductory (Level 3)

You'll find it useful to have some prior knowledge for these courses.

Webinars, elearning and in person training to develop your understanding.

Available to book and buy now.

Seminar: housing advice for Afghan nationals

  • Level: Introductory (Level 3)
  • For individuals: Live webinar
  • For groups: Live webinar | Face to face
  • Available to buy
Seminar: housing advice for Afghan nationals Find out more

Seminar: challenging and making homelessness affordability decisions

  • Level: Introductory (Level 3)
  • For groups: Live webinar | Face to face
  • Available to buy
Seminar: challenging and making homelessness affordability decisions Find out more

Understanding and supporting homeless women

  • Level: Introductory (Level 3)
  • For groups: Live webinar | Face to face
  • Available to buy
Understanding and supporting homeless women Find out more

Introduction to housing and homelessness for non housing advisers

  • Level: Introductory (Level 3)
  • For individuals: Live webinar | Face to face
  • For groups: Live webinar | Face to face
  • Available to buy
Introduction to housing and homelessness for non housing advisers Find out more

Homelessness law: introductory

  • Level: Introductory (Level 3)
  • For individuals: Live webinar | Face to face
  • For groups: Live webinar | Face to face
  • Available to buy
Homelessness law: introductory Find out more

Writing homelessness decision letters

  • Level: Introductory (Level 3)
  • For groups: Live webinar | Face to face
  • Available to buy
Writing homelessness decision letters Find out more

Introduction to eligibility for homelessness assistance

  • Level: Introductory (Level 3)
  • For groups: Live webinar | Face to face
  • Available to buy
Introduction to eligibility for homelessness assistance Find out more

Intermediate and Advanced (Level 4)

You'll need some prior knowledge for these courses.

Webinars and in person training for a deep dive into the subject, suitable for experienced practitioners.

Available to book and buy now.

Personalised housing plans

  • Level: Intermediate and Advanced (Level 4)
  • For groups: Live webinar | Face to face
  • Available to buy
Personalised housing plans Find out more

Equality Act and the interests of children in homelessness decision making

  • Level: Intermediate and Advanced (Level 4)
  • For groups: Live webinar | Face to face
  • Available to buy
Equality Act and the interests of children in homelessness decision making Find out more

Homelessness case law update

  • Level: Intermediate and Advanced (Level 4)
  • For individuals: Live webinar | Face to face
  • For groups: Live webinar | Face to face
  • Available to buy
Homelessness case law update Find out more

Temporary accommodation and the law

  • Level: Intermediate and Advanced (Level 4)
  • For groups: Live webinar | Face to face
  • Available to buy
Temporary accommodation and the law Find out more

Immigration status and eligibility for housing

  • Level: Intermediate and Advanced (Level 4)
  • For individuals: Live webinar | Face to face
  • For groups: Live webinar | Face to face
  • Available to buy
Immigration status and eligibility for housing Find out more

Challenging and defending homelessness decisions

  • Level: Intermediate and Advanced (Level 4)
  • For individuals: Live webinar | Face to face
  • For groups: Live webinar | Face to face
  • Available to buy
Challenging and defending homelessness decisions Find out more

Homelessness and allocations law advanced

  • Level: Intermediate and Advanced (Level 4)
  • For individuals: Live webinar | Face to face
  • For groups: Live webinar | Face to face
  • Available to buy
Homelessness and allocations law advanced Find out more