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Introduction to eligibility for housing assistance

Get an overview of housing and homelessness eligibility rules for British nationals, EEA nationals, or people from outside the UK or EEA.

Who can join this free webinar

This webinar is available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Find out more about how our work is funded.

Course information

Level: Entry (Level 1)

Live webinar

  • Available for: Individuals, groups
  • Duration: Ninety minutes
  • CPD points: 1.5

Group bookings

You can book this course for groups.

Contact us about group bookings

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts		Book
Booking guidance
Thursday 16 July 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleFully booked
Thursday 30 July 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Friday 14 August 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Wednesday 26 August 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Tuesday 22 September 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Tuesday 06 October 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Wednesday 14 October 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Thursday 22 October 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Friday 06 November 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Tuesday 10 November 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Monday 23 November 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Wednesday 02 December 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Thursday 17 December 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Monday 11 January 2027Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 19 January 2027Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Wednesday 27 January 2027Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Thursday 04 February 2027Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Friday 12 February 2027Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Monday 22 February 2027Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Monday 08 March 2027Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 23 March 2027Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook

What this webinar covers

This course includes:

  • the legal framework that regulates rights to social housing and homelessness assistance

  • who is and who is not subject to immigration control

  • what is the habitual residence test and how it works

  • an outline of eligibility for EEA nationals

Who this training is for

You don't need any prior knowledge of eligibility in homelessness applications for this course.

You might work as adviser or for a local authority in housing or homelessness. This course is also suitable if you don't specialise in housing but need to know the basics.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.