Writing homelessness decision letters
Learn the practical aspects of making homeless decisions and writing effective section 184 decision letters.
Course summary
This course covers how to make complex homelessness decisions under section 184 of the Housing Act 1996, such as when accommodation is reasonable to continue to occupy, priority need, vulnerability and intentional homelessness.
You’ll learn to understand how decisions should be made and communicated to the applicant, and the importance of record keeping supporting the decision.
Course information
Level: Introductory (Level 3)
Face to face training
- Available for: Groups
- Duration: One day
- Cost: £180+VAT | £160+VAT
- CPD points: 6
Live webinar
- Available for: Groups
- Duration: Half day
- Cost: £105+VAT | £95+VAT
- CPD points: Pending
Group bookings
You can book this course for groups of five or more people.
Contact us about group bookingsWhat this course covers
Face to face and webinar training includes:
what decision letters are for and how homeless decisions can be challenged
when a decision letter must be issued and what should be included
identifying the correct legal test to be applied
example scenarios to consider what inquiries are needed
identifying errors in example letters and suggesting how they could be improved
What you'll learn
At the end of this training, you'll be able to:
recognise when a decision letter is required under a homeless application
understand the purpose of section 184 decision letters and the need to give reasons for an adverse decision
make effective homeless decisions and explain the decision in a section 184 letter
understand the nature and extent of inquiries needed in homeless applications
apply and explain the correct legal test when making homelessness decisions
determine what needs to be included in the decision letter
Who this training is for
Local authority workers making homelessness decisions and writing decision letters.
Continuing Professional Development
Gain points towards your professional development from the CPD Certification Service with Shelter training and events.
