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Barriers to homelessness advice and support

Learn about the barriers faced by homeless people who approach a local authority for help, and consider how to reduce these barriers.

Who can join this free webinar

This webinar is available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Find out more about how our work is funded.

Course information

Level: Fundamental (Level 2)

Live webinar

  • Available for: Individuals, groups
  • Duration: Ninety minutes
  • CPD points: 1.5

Group bookings

You can book this course for groups.

Contact us about group bookings

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts		Book
Booking guidance
Friday 10 April 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleFully booked
Thursday 23 April 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Wednesday 29 April 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Tuesday 12 May 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Wednesday 27 May 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Wednesday 10 June 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Tuesday 23 June 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Wednesday 01 July 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Monday 13 July 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Tuesday 28 July 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Monday 17 August 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Wednesday 19 August 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 01 September 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Thursday 10 September 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Wednesday 23 September 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook

What this webinar covers

This course includes:

  • when and how a person can experience a barrier to homelessness assistance

  • the impact of barriers on clients

  • how barriers might be avoided, for the benefit of the client and the local authority

Who this training is for

You should already have an understanding of homelessness law for this course.

You might work as an adviser, or for a local authority in housing or homelessness.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.