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Barriers to homelessness advice and support

Learn about the barriers faced by homeless people who approach a local authority for help, and consider how to reduce these barriers.

Who can join this free webinar

This webinar is available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Find out more about how our work is funded.

Course information

Level: Fundamental (Level 2)

Live webinar

  • Available for: Individuals, groups
  • Duration: Ninety minutes
  • CPD points: 1.5

Group bookings

You can book this course for groups.

Contact us about group bookings

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts		Book
Booking guidance
Monday 13 July 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Tuesday 28 July 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Monday 17 August 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Wednesday 19 August 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 01 September 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Thursday 10 September 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Wednesday 23 September 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Wednesday 07 October 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Thursday 22 October 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 03 November 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Monday 23 November 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Friday 11 December 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Thursday 14 January 2027Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 26 January 2027Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Wednesday 03 February 2027Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Monday 22 February 2027Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Thursday 11 March 2027Ninety minutes 10am – 11:30amWebinarFree if eligibleBook

What this webinar covers

This course includes:

  • when and how a person can experience a barrier to homelessness assistance

  • the impact of barriers on clients

  • how barriers might be avoided, for the benefit of the client and the local authority

Who this training is for

You should already have an understanding of homelessness law for this course.

You might work as an adviser, or for a local authority in housing or homelessness.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.