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Understanding homelessness vulnerability

Get an overview of when a homelessness applicant is considered vulnerable and when they have a priority need.

Who can join this free webinar

This webinar is available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Find out more about how our work is funded.

Course information

Level: Fundamental (Level 2)

Live webinar

  • Available for: Individuals, groups
  • Duration: Ninety minutes
  • CPD points: 1.5

Group bookings

You can book this course for groups.

Contact us about group bookings

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts		Book
Booking guidance
Monday 08 December 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleFully booked
Wednesday 17 December 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Wednesday 17 December 2025Ninety minutes 10:30am – 12pmWebinarFree if eligibleFully booked
Monday 05 January 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Tuesday 13 January 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleFully booked
Wednesday 21 January 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Thursday 29 January 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Friday 06 February 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Tuesday 10 February 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Monday 16 February 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Wednesday 25 February 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Tuesday 03 March 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Thursday 12 March 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Monday 30 March 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook

What this webinar covers

This course covers:

  • when a homeless applicant has a priority need

  • what makes a person vulnerable

  • local authority decision making processes and the public sector equality duty

  • relevant case law

Who this training is for

You should already be familiar with the law on homelessness applications for this course.

You might work as an adviser, caseworker or for a local authority in housing or homelessness.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.