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Understanding homelessness and housing: local authority duties

Get an overview of local authority homelessness duties, including the prevention, relief and main housing duties.

Who can join this free webinar

This webinar is available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Find out more about how our work is funded.

Course information

Level: Entry (Level 1)

Live webinar

  • Available for: Individuals, groups
  • Duration: Ninety minutes
  • CPD points: 1.5

Group bookings

You can book this course for groups.

Contact us about group bookings

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts		Book
Booking guidance
Monday 08 December 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Thursday 11 December 2025Ninety minutes 2pm – 3:30pmWebinarFree if eligibleFully booked
Tuesday 06 January 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Monday 12 January 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleFully booked
Friday 16 January 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Wednesday 21 January 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Monday 26 January 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Wednesday 28 January 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Monday 02 February 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Friday 06 February 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Wednesday 11 February 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Tuesday 17 February 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Friday 20 February 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Thursday 26 February 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Wednesday 04 March 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Tuesday 10 March 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Friday 13 March 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Thursday 19 March 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Tuesday 24 March 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Tuesday 31 March 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook

What this webinar covers

This course includes:

  • what duties a local authority might owe to a homeless applicant

  • the five tests of homelessness, including priority need and eligibility

  • when accommodation duties are triggered and what this means

Who this training is for

You don't need any prior knowledge of homelessness applications for this course.

You might be new to a role as an adviser or work for a local authority in housing or homelessness. This course is also suitable if you don't specialise in housing but need to know the basics.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.