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Understanding homelessness and housing: local authority duties

Get an overview of local authority homelessness duties, including the prevention, relief and main housing duties.

Who can join this free webinar

This webinar is available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Find out more about how our work is funded.

Course information

Level: Entry (Level 1)

Live webinar

  • Available for: Individuals, groups
  • Duration: Ninety minutes
  • CPD points: 1.5

Group bookings

You can book this course for groups.

Contact us about group bookings

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts		Book
Booking guidance
Monday 29 June 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Friday 03 July 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Tuesday 14 July 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Wednesday 15 July 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Tuesday 21 July 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Monday 27 July 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Monday 03 August 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Wednesday 05 August 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Friday 14 August 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Tuesday 18 August 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Friday 04 September 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Wednesday 09 September 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Tuesday 15 September 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Tuesday 22 September 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Friday 25 September 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Thursday 01 October 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Friday 09 October 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Wednesday 14 October 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 27 October 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Friday 06 November 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Monday 09 November 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Thursday 12 November 2026Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 17 November 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Wednesday 25 November 2026Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Thursday 03 December 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Tuesday 08 December 2026Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Wednesday 16 December 2026Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Tuesday 05 January 2027Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 12 January 2027Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Friday 15 January 2027Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Monday 18 January 2027Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Thursday 28 January 2027Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Monday 08 February 2027Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Wednesday 17 February 2027Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Thursday 18 February 2027Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Friday 26 February 2027Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Thursday 11 March 2027Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Monday 22 March 2027Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 30 March 2027Ninety minutes 10am – 11:30amWebinarFree if eligibleBook

What this webinar covers

This course includes:

  • what duties a local authority might owe to a homeless applicant

  • the five tests of homelessness, including priority need and eligibility

  • when accommodation duties are triggered and what this means

Who this training is for

You don't need any prior knowledge of homelessness applications for this course.

You might be new to a role as an adviser or work for a local authority in housing or homelessness. This course is also suitable if you don't specialise in housing but need to know the basics.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.