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England

Professional boundaries

Learn to effectively manage boundaries with your service users, colleagues and managers.

Course summary

This course covers what boundaries are and the risks and benefits of having strong or weak boundaries. You'll find out the warning signs of someone attempting to cross boundaries and how to implement methods of good practice.


You’ll learn about situations that increase the risk of compromised boundaries plus how to begin and end working relationships within your boundaries.

Course information

Level: Introductory (Level 3)

Live webinar

  • Available for: Individuals, groups
  • Duration: Half day
  • CPD points: 3

Face to face training

  • Available for: Individuals, groups
  • Duration: One day
  • CPD points: 6

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts
Book
Booking guidance
Thursday 26 September 2024Half day 2pm – 5pmWebinar£105+VAT | £95+VATBook
Thursday 05 December 2024Half day 10am – 1pmWebinar£105+VAT | £95+VATBook
Tuesday 11 February 2025Half day 1:30pm – 4:30pmWebinar£105+VAT | £95+VATBook
Thursday 01 May 2025Half day 9:30am – 12:30pmWebinar£105+VAT | £95+VATBook
Wednesday 25 June 2025Half day 9:30am – 12:30pmWebinar£105+VAT | £95+VATBook

Group bookings

You can book this course for groups.

Contact us about group bookings

What this course covers

Face to face and webinar training covers implementing boundaries in general, including foundation strategies to stay in ‘the zone’.

You'll also learn about how to implement boundaries in key areas, including:

  • transactions, including gifts and compliments

  • physical contact

  • in writing and online

  • being transparent with yourself, service users, colleagues and managers

Face to face training also covers active practice around testing boundaries.

What you'll learn

At the end of this training, you'll be able to:

  • understand what boundaries are and why we need them

  • use strategies for working in 'the zone'

  • identify at least five warning signs and situations that increase the risk of compromised boundaries

  • implement ways of beginning and ending relationships within clear boundaries

  • use good practice to manage boundaries within five key areas

Who this training is for

You don’t need any knowledge of housing or homelessness for this course.

You might be in a role where you deliver housing or support services to the public or manage those who do.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.

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