Trauma risk management
Learn how to recognise trauma responses and support colleagues and clients through difficult experiences.
Course summary
This course introduces Trauma Risk Management (TRiM) and the common signs of trauma. You'll learn how to recognise when someone is struggling and how to respond appropriately.
Course information
Level: Introductory (Level 3)
Face to face training
- Available for: Groups
- Duration: One day
Live webinar
- Available for: Individuals, groups
- Duration: Two and a half hours
Individual bookings
| Date | Duration and time | Delivery and location | Cost Eligibility and discounts | Book Booking guidance |
| Tuesday 03 March 2026 | Two and a half hours 10am – 12:30pm | Webinar | £105+VAT | £90+VAT | Book |
What this webinar covers
This course includes:
what traumatic events are and the symptoms they can cause
how trauma affects mental health and well-being
where to find internal and external support for serious reactions to trauma
when and how to signpost and refer to appropriate services
support options for colleagues and clients who disclose traumatic experiences
how to manage your own and others' responses to traumatic events
What you'll learn
At the end of this training, you'll be able to:
recognise how trauma affects mental health and how to respond appropriately
support colleagues and clients experiencing adverse reactions to traumatic events
assess risk and know when further help is needed
Who this training is for
You don’t need any prior knowledge of trauma risk management.
You might be a homelessness officer, adviser, or in another role where you provide casework.
Continuing Professional Development
Gain points towards your professional development from the CPD Certification Service with Shelter training and events.

