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England

Understanding tenancy deposits

Get an introduction to tenancy deposit schemes and the rules around deposit protection.

Who can join this free webinar

This webinar is available free to eligible organisations only.

Funded by the UK Government's Department for Levelling Up, Housing and Communities.

Find out more about how our work is funded.

Course information

Level: Fundamental (Level 2)

Live webinar

  • Available for: Individuals, groups
  • Duration: Ninety minutes
  • CPD points: 1.5

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts
Book
Booking guidance
Tuesday 06 August 2024Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Tuesday 10 September 2024Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Wednesday 18 September 2024Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Tuesday 15 October 2024Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Wednesday 30 October 2024Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Thursday 07 November 2024Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Monday 25 November 2024Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Wednesday 04 December 2024Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Thursday 12 December 2024Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Monday 13 January 2025Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Tuesday 04 February 2025Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Thursday 13 February 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Tuesday 04 March 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Wednesday 19 March 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook

Group bookings

You can book this course for groups.

Contact us about group bookings

What this webinar covers

This course covers:

  • what is a tenancy deposit scheme

  • what a landlord must do with a deposit

  • how deposit protection rules can impact the eviction process

  • processes for returning deposits and resolving disputes

Who this training is for

You’re in a role where you advise people on housing options and housing issues. 

You might work in housing options for a local authority or be a housing adviser at a voluntary agency. 

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.

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