Understanding tenancy deposits
Get an introduction to tenancy deposit schemes and the rules around deposit protection.
Who can join this free webinar
This webinar is available free to eligible organisations only.
Funded by the UK Government's Department for Levelling Up, Housing and Communities.
Find out more about how our work is funded.
Course information
Level: Fundamental (Level 2)
Live webinar
- Available for: Individuals, groups
- Duration: Ninety minutes
- CPD points: 1.5
Individual bookings
| Date | Duration and time | Delivery and location | Cost Eligibility and discounts | Book Booking guidance |
| Thursday 18 July 2024 | Ninety minutes 10am – 11:30am | Webinar | Free if eligible | Fully booked |
| Tuesday 06 August 2024 | Ninety minutes 10am – 11:30am | Webinar | Free if eligible | Book |
| Tuesday 10 September 2024 | Ninety minutes 2:30pm – 4pm | Webinar | Free if eligible | Book |
| Wednesday 18 September 2024 | Ninety minutes 10:30am – 12pm | Webinar | Free if eligible | Book |
| Tuesday 15 October 2024 | Ninety minutes 2:30pm – 4pm | Webinar | Free if eligible | Book |
| Wednesday 30 October 2024 | Ninety minutes 10am – 11:30am | Webinar | Free if eligible | Book |
| Thursday 07 November 2024 | Ninety minutes 2:30pm – 4pm | Webinar | Free if eligible | Book |
| Monday 25 November 2024 | Ninety minutes 2pm – 3:30pm | Webinar | Free if eligible | Book |
| Wednesday 04 December 2024 | Ninety minutes 2pm – 3:30pm | Webinar | Free if eligible | Book |
| Thursday 12 December 2024 | Ninety minutes 2:30pm – 4pm | Webinar | Free if eligible | Book |
| Monday 13 January 2025 | Ninety minutes 10:30am – 12pm | Webinar | Free if eligible | Book |
| Tuesday 04 February 2025 | Ninety minutes 10:30am – 12pm | Webinar | Free if eligible | Book |
| Thursday 13 February 2025 | Ninety minutes 2:30pm – 4pm | Webinar | Free if eligible | Book |
| Tuesday 04 March 2025 | Ninety minutes 10am – 11:30am | Webinar | Free if eligible | Book |
| Wednesday 19 March 2025 | Ninety minutes 2:30pm – 4pm | Webinar | Free if eligible | Book |
What this webinar covers
This course covers:
what is a tenancy deposit scheme
what a landlord must do with a deposit
how deposit protection rules can impact the eviction process
processes for returning deposits and resolving disputes
Who this training is for
You’re in a role where you advise people on housing options and housing issues.
You might work in housing options for a local authority or be a housing adviser at a voluntary agency.
Continuing Professional Development
Gain points towards your professional development from the CPD Certification Service with Shelter training and events.
