Understanding tenancy deposits
Get an introduction to tenancy deposit schemes and the deposit protection rules.
Who can join this free webinar
This webinar is available free to eligible organisations only.
Funded by the UK Government's Ministry of Housing, Communities and Local Government.
Find out more about how our work is funded.
Course information
Level: Fundamental (Level 2)
Live webinar
- Available for: Individuals, groups
- Duration: Ninety minutes
- CPD points: 1.5
Individual bookings
| Date | Duration and time | Delivery and location | Cost Eligibility and discounts | Book Booking guidance |
| Thursday 09 July 2026 | Ninety minutes 10am – 11:30am | Webinar | Free if eligible | Book |
| Wednesday 22 July 2026 | Ninety minutes 10am – 11:30am | Webinar | Free if eligible | Book |
| Monday 03 August 2026 | Ninety minutes 2:30pm – 4pm | Webinar | Free if eligible | Book |
| Friday 28 August 2026 | Ninety minutes 2pm – 3:30pm | Webinar | Free if eligible | Book |
| Thursday 24 September 2026 | Ninety minutes 10:30am – 12pm | Webinar | Free if eligible | Book |
| Monday 12 October 2026 | Ninety minutes 10:30am – 12pm | Webinar | Free if eligible | Book |
| Friday 16 October 2026 | Ninety minutes 2pm – 3:30pm | Webinar | Free if eligible | Book |
| Tuesday 20 October 2026 | Ninety minutes 10:30am – 12pm | Webinar | Free if eligible | Book |
| Thursday 05 November 2026 | Ninety minutes 2pm – 3:30pm | Webinar | Free if eligible | Book |
| Monday 16 November 2026 | Ninety minutes 10am – 11:30am | Webinar | Free if eligible | Book |
| Wednesday 16 December 2026 | Ninety minutes 2pm – 3:30pm | Webinar | Free if eligible | Book |
| Tuesday 12 January 2027 | Ninety minutes 2pm – 3:30pm | Webinar | Free if eligible | Book |
| Wednesday 20 January 2027 | Ninety minutes 10:30am – 12pm | Webinar | Free if eligible | Book |
| Friday 05 February 2027 | Ninety minutes 2:30pm – 4pm | Webinar | Free if eligible | Book |
| Monday 08 February 2027 | Ninety minutes 10:30am – 12pm | Webinar | Free if eligible | Book |
| Thursday 25 February 2027 | Ninety minutes 2:30pm – 4pm | Webinar | Free if eligible | Book |
| Thursday 04 March 2027 | Ninety minutes 2pm – 3:30pm | Webinar | Free if eligible | Book |
What this webinar covers
This course covers:
what is a tenancy deposit scheme
what a landlord must do with a deposit
how deposit protection rules can impact the eviction process
processes for returning deposits and resolving disputes
Who this training is for
You’re in a role where you advise people on housing options and housing issues.
You might work in housing options for a local authority or be a housing adviser at a voluntary agency.
Continuing Professional Development
Gain points towards your professional development from the CPD Certification Service with Shelter training and events.
