Your council or local police should help you.

Have your evidence  of the harassment ready when you speak to them.

How your council could help

Contact your council's private renting or tenancy relations team as soon as problems start.

Your council can:

• explain the law to your landlord

• mediate with you and your landlord

• make sure your landlord is licensed if you live in an HMO

Your council must try to stop your landlord evicting you illegally.

You should get homeless help if it is not safe or reasonable for you to stay.

Your council can investigate harassment. They could:

• order your landlord to give them information

• enter your landlord's or agent's offices or home to check for evidence

In London

Report a rogue landlord or agent on the London Assembly website.

They can ask your council to investigate if you agree.

Contacting the police

Harassment is a criminal offence.

The police must come if you call 999 in a violent or threatening situation.

They must help you if you are at risk of violence. They cannot just tell you that harassment is a civil matter.

If your situation is not urgent, you can report it online or by calling 101. 

Ask for a reference number and what happens next.

Support from a renters’ union

Renters’ unions are local groups that support private renters. They are sometimes called tenants’ unions.

Legal help from a solicitor

You could ask a court for an injunction to stop the harassment.

You usually need a solicitor. You might get free advice through legal aid.

Some solicitors have 'no win no fee' services. This means you do not pay them if you lose your case.