How to deal with harassment from landlords or agents
Harassment if you owe rent
Your landlord must not harass you if you owe rent.
They must not threaten to change the locks or throw you out.
They should not come round to demand money, especially if you say that you cannot pay.
They should not keep emailing, phoning or messaging you to demand money.
What to do about rent arrears
Speak to your landlord if you can.
Try to agree how to pay back the money you owe.
Use our letter templates
Our letter templates for private renters help you:
talk to your landlord about missed rent payments
tell them your rights if they say you must leave
What your landlord is allowed to do
Your landlord can:
contact you about missed payments
take court action if you owe them money
Last updated: 8 April 2026
