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Understanding homelessness and housing: local authority duties

Get an overview of local authority homelessness duties, including the prevention, relief and main housing duties.

Who can join this free webinar

This webinar is available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Find out more about how our work is funded.

Course information

Level: Entry (Level 1)

Live webinar

  • Available for: Individuals, groups
  • Duration: Ninety minutes
  • CPD points: 1.5

Group bookings

You can book this course for groups.

Contact us about group bookings

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts		Book
Booking guidance
Monday 14 July 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Monday 21 July 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Thursday 24 July 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleFully booked
Monday 28 July 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Wednesday 30 July 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Monday 04 August 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Tuesday 12 August 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleFully booked
Wednesday 27 August 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleFully booked
Friday 29 August 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleFully booked
Thursday 04 September 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Tuesday 09 September 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Tuesday 16 September 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Friday 19 September 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Monday 29 September 2025Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Wednesday 01 October 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Monday 06 October 2025Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Friday 10 October 2025Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Wednesday 15 October 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Tuesday 21 October 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Thursday 23 October 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Thursday 30 October 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Tuesday 04 November 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Monday 10 November 2025Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Thursday 13 November 2025Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Tuesday 18 November 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Friday 21 November 2025Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook
Thursday 27 November 2025Ninety minutes 10:30am – 12pmWebinarFree if eligibleBook
Tuesday 02 December 2025Ninety minutes 2:30pm – 4pmWebinarFree if eligibleBook
Monday 08 December 2025Ninety minutes 10am – 11:30amWebinarFree if eligibleBook
Thursday 11 December 2025Ninety minutes 2pm – 3:30pmWebinarFree if eligibleBook

What this webinar covers

This course includes:

  • what duties a local authority might owe to a homeless applicant

  • the five tests of homelessness, including priority need and eligibility

  • when accommodation duties are triggered and what this means

Who this training is for

You don't need any prior knowledge of homelessness applications for this course.

You might be new to a role as an adviser or work for a local authority in housing or homelessness. This course is also suitable if you don't specialise in housing but need to know the basics.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.