Donate today. You could help us answer our next urgent call.

Be there for families facing homelessness this Christmas

For families experiencing homelessness, Shelter is often their last hope of help.

When a parent reaches a Shelter adviser, they have someone who can help them fight for a better home for their children and challenge unsafe housing.

This festive season, with your help, we will be working hard to answer every urgent call we can.

Help us be there when it matters the most. Please donate now.

Donate

A young girl sitting on a bed holding a soft toy. She is in a cramped room in temporary accommodation and her mum is behind her, using a microwave.

Your donation helps us to:

answer as many calls for help as we can through our free helpline and online advice

provide local, practical support through our housing and legal services

tackle the causes of homelessness by campaigning for lasting change

Donate today. You could help a family facing homelessness this Christmas.

Donate now

The call that changed everything for Alicia

When Alicia became homeless, she went straight into survival mode. She and her son, Aeon, were placed in temporary accommodation.

'[It] was awful; there was damp everywhere, you could smell it, and there were bedbugs.'

Alicia's mental health suffered, and she felt isolated. Then she called Shelter's emergency helpline.

'They helped me to understand my rights and gave me the tools to stand up for myself. I felt heard – and when you feel heard, you feel like you can do anything.'

Your donation could give a family someone to turn to this Christmas.

Donate

Alicia and her son Aeon are standing outside the door of a flat with a key in their hands. They look happy and excited.

12 Every 12 minutes a family in England becomes homeless
12,672 households received support from our emergency helpline last year
11,500 households who sought help saw a positive change in their housing situation

How you fuel the fight for home

We couldn't do this without you. For every £1 you donate:

71p is spent directly on helping people through advice, support and campaigning
29p is spent on raising the next £1

Your donation won't be restricted to a single project but will be used wherever it's needed most to help those fighting for their right to a safe home.