Priority need
At risk of domestic abuse
You always have a priority need if you're homeless because of domestic abuse.
The council must give you emergency housing if you need it.
You can ask the council for help to move somewhere safe even if you need to plan for this and are still living at home.
Show this page to the council officer if they say they cannot help.
What counts as domestic abuse?
Domestic abuse is usually carried out by a partner or ex partner, or by relatives.
You do not have to live together for it to be domestic abuse.
Domestic abuse can be:
physical or sexual abuse
violent or threatening behaviour
someone controlling you or making you do things you do not want to
psychological or emotional abuse
financial abuse
Domestic abuse can happen to anyone of any sex, gender, sexual orientation, race, ethnicity, religion, education, income or class.
Proof of domestic abuse
The council should not ask for evidence of domestic abuse when you first ask for help.
A housing officer can look into your situation but they should not approach your abuser or do anything that puts you at risk.
If you say it is okay, the housing officer can speak to:
your friends or family
domestic abuse support services
social services, health professionals or the police
Do not feel pressured to agree if you think it could put you at risk.
You are homeless if you or a family member are likely to experience abuse where you live.
The council must not demand police reports or proof of violence before they help.
Help to talk to the council
You can take a friend to help you explain things.
Domestic abuse charities have advisers who could:
help you talk to the council
go with you to an appointment with the council's homeless team
Find domestic abuse charities and helplines including services for women, men, LGBTQ+ people and people experiencing honour based abuse or forced marriage.
Find a place in a refuge
Refuges might offer extra support and their address is usually kept secret.
Most refuges are for women and their children.
Some services are trans inclusive and a few are for men.
These free services run by charities offer support and could help you find a refuge space:
National Domestic Abuse Helpline 0808 2000 247
Men's Advice Line 0808 801 0327
Galop LGBT+ domestic abuse helpline 0800 999 5428
If the council say you are not in priority need
You always have a priority need if you're homeless because of domestic abuse.
Last updated: 28 September 2023