Great North Run

We are here to help with any fundraising queries and we are more than happy to talk through ideas with you! We recommend starting by setting up a fundraising page with Virgin Money Giving – our top fundraising ideas include bake sales and pub quizzes. You can find all our fundraising resources here, including our paper sponsorship form.

If you’re no longer able to take part, please let us know by emailing running@shelter.org.uk or cycling@shelter.org.uk depending on your event.

Registration fees for charity places in events are non-refundable and cannot be transferred to someone else or deferred to the following year. If you secured your own place in the event, you’ll need to check the event’s refund policy, which you should be able to find on their website or on your registration confirmation.

If you become aware that your card has been used fraudulently, please contact your card provider.

If your donors would like a refund on the sponsorship they have given you, they’ll need to contact us directly with details of their payment.

We’re here to support you with your fundraising as much as possible, so do get in touch with us by emailing running@shelter.org.uk or cycling@shelter.org.uk, depending on your event, or call us on 0344 515 1190.

Not reaching your sponsorship pledge affects what Shelter can achieve, so please ensure you are confident in reaching this target before signing up to the event. The deadline for sending in your sponsorship is six weeks after event day.

It's important to raise a minimum sponsorship pledge, as we invest in places at charity events. Each place is important to ensure we raise as much as possible to support our vital work.