This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

Allocation of housing by local authorities

This content applies to England

Applying to a local authority for social housing. 

For information on how private registered providers of social housing (PRPSHs) allocate properties, see also the section on the Allocation of PRPSH properties.

Legislation and guidance

Legislation and guidance regulating the allocation of social housing. 

Allocation schemes

Allocations and exceptions to the rules governing allocation schemes. 

Allocation duties

Local authority's duties in relation to applications for accommodation. 

Qualifying applicants

A local authority can decide which ‘classes of person’ can qualify for an allocation of accommodation under its scheme. 

Ineligible applicants

The categories of applicants who may be ineligible for an allocation. 

Investigating immigration status

Rules that local authorities should follow when investigating immigration status. 

Eligibility decisions

How notification of decision should be served, whether an applicant can make a fresh application and how to request a review. 

Preference in housing allocation

A local authority's duty to give reasonable and additional preference to certain categories of applicant. Adjusting the relative priorities of applicants. 

Schemes and priorities

Every housing authority must have an allocation scheme to determine housing priorities. 

Choice-based lettings schemes

About choice-based letting schemes. 

Information, offers and reviews

An applicant's right to information regarding the status of an application and the right to a review of any decision. The offence of giving false information. Challenging the suitability of accommodation. 

Transferring to a new home

Transfers by existing tenants to a different property. 

Contracting out allocations

How local authorities with no housing stock can contract out their allocation functions. 

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