This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

Fees a landlord or agent can charge

This content applies to England

This section looks at fees that landlords and letting agents can and cannot charge to tenants and other relevant persons.

For a definition of rent and a brief explanation of rent levels, see the section Introduction to rents.

Fees a landlord can lawfully charge

Payments that a tenant/licensee can be lawfully charged by landlords and agents. 

Fees a landlord cannot charge

The prohibition on landlords and letting agents charging certain fees to tenants and other relevant persons. 

Penalties for prohibited fees

Sanctions against a landlord or agent who has charged a relevant person a prohibited payment. 

Rent in advance, deposit and premium fees

Paying for accommodation in the private rented sector, rent in advance, deposits, premiums, and sources of financial help to pay 

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