This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

Housing options

This content applies to England

Information on different housing options and local authority allocations, including specific guidance for those with particular housing needs.

Coronavirus (COVID-19) and housing

Information on emergency measures introduced to deal with the impact of the coronavirus (COVID-19) pandemic that impact on housing, including protection measures for tenants, homeowners and changes to court processes. 

Accommodation options in an emergency

Options available to people who need accommodation urgently because they are homeless or about to become homeless. 

Renting from a local authority

Applying to a local authority for social housing. 

Renting from PRPSHs and housing associations

How PRPSHs operate and what security of tenure occupiers have. 

Regulation of social housing providers

Information on the regulation of social housing providers in England. 

Tenants private renting rights and options

Information about advising people who are looking for accommodation in the private rented sector. 

Fees a landlord can charge

Fees that landlords and letting agents can and cannot charge to tenants and other relevant persons. 

Deposits

Provisions regarding paying a deposit to secure rented accommodation and recovering the deposit at the end of the tenancy. 

Accommodation agencies

Accommodation and letting agencies: what they are, how to use them and the legislation that controls what services they are allowed to charge for. 

Housing with care and support

The housing options for people, primarily older and disabled adults, who need care and/or support. Information on using the Care Act 2014 to access services in order to remain at home, and moving to more suitable accommodation 

Housing rights of young people and care leavers

Housing rights and options of young people and care leavers, including the duties of local authorities towards them under the homelessness legislation and the Children Act 1989 and Children (Leaving Care) Act 2002. 

Housing and support rights for asylum seekers

Information about the housing and support rights of asylum seekers. 

Help for ineligible migrants

The housing options for migrants who are not eligible for assistance under Part 7 of the Housing Act 1996. 

LGBTQ housing and homelessness

This section looks at problems that lesbians, gay, bisexual and transgender (LGBT) people may face in accessing and keeping accommodation. 

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