Decisions on eligibility for accommodation allocation
How a decision should be notified, whether an applicant can make a fresh application and how to request a review.
Ineligible applicants
If a local authority decides that an applicant is ineligible or is not a qualifying person it must notify the applicant of the decision in writing.
Notifying the decision
The decision letter must state the grounds on which the decision has been made.[1] In the case of applicants with no fixed address, a decision will be treated as having been received if it is made available for collection at the local authority's office.[2]
Right to review
An applicant has the right to request a review of a decision that s/he is ineligible or not a qualifying person.The applicant must be informed of the review decision and the grounds for it.[3]
For information on reviewing allocations decisions in general, see Applicants rights: information, offers and reviews.
Fresh application
If a local authority decided that an applicant was not a qualifying person, that person can make a fresh application if s/he considers that s/he would now qualify.[4] This could be the case, for example, where rent arrears have been cleared.
Find details of local authorities on Gov.uk.