Complaints
Complaints about letting agents, social housing providers, local authorities and adult social care providers.
Complaints about letting agents
Common problems with letting agents and how a tenant can deal with them including contacting a redress scheme
Complaints against social housing providers
Complaining about a private registered provider of social housing (PRPSH) via their own complaint procedure and the powers of the social housing regulator.
Complaints to the Housing Ombudsman
Information about complaining to the Housing Ombudsman Service about a registered provider of social housing in England.
Complaints to the Local Government Ombudsman
Local Government and Social Care Ombudsman can investigate complaints against local authorities or adult social care providers and issue recommendations.
Challenges to social services housing decisions
The ways in which an assessment or decision made by a local authority under the Children Acts can be challenged.