Skip to main content
Shelter Logo

Repairs and housing conditions

Landlord and tenant responsibilities for repairs

Is your home fit to live in?

Leasehold flats and houses: responsibilities for repairs

Council and housing association tenants

Repairs in your council or housing association home - how to report repairs, make a complaint or go to the Housing Ombudsman

Right to repair scheme for council tenants

Private tenants: how to get repairs done

How to report repairs to a private landlord

How long should a private landlord take to do repairs?

What to do if your private landlord won’t do repairs

Repairs letter templates for private tenants

Some private landlords take steps to evict tenants who ask for repairs.

The Renters Reform Bill will change this but it's not law yet.

Find out when you're protected from this type of revenge eviction.

Problems during repairs

Withholding rent for repairs

Access to your rented home for repairs and inspections

Damage to your rented home

Moving out during repairs

Dealing with damp

Damp and mould in private rented homes

Damp and mould in council and housing association homes


Help if your home is overcrowded

Check if your home is overcrowded by law

Health and safety standards

Health and safety standards for rented homes (HHSRS)

Gas safety in rented homes

Electrical safety in rented homes

Fire safety in rented homes

Complain to environmental health about private rented housing if you live in bad conditions and your landlord will not do repairs.

Court action and compensation

Repairs: taking your landlord to court

Compensation for poor repairs and conditions

Housing help in an emergency

Housing help after a fire

Housing help if your home is flooded

Last updated: 11 June 2023

If you need to talk to someone, we'll do our best to help

Get help