Training for individuals

We're running a series of webinars for individual attendance from August to December. See below for dates, prices, and booking links.

As of 1 September 2021, we will charge webinar attendance as follows:

Standard rate: Citizens Advice, local authorities, housing associations, statutory organisations (including prisons, probation and the NHS), commercial organisations, solicitors and barristers in private practice.

Discount rate: advice agencies, charities, and law centres.

You'll find the discounted rates on our listings below, shown in brackets after the standard rate. Please note: if your organisation is eligible for the discounted rate, this will appear once you reach the 'delegates' stage of the checkout process.

If you have any queries about our training, please call us 0344 515 1155 or email training@shelter.org.uk

Please note: All these topics and more are available for delivery to groups of six or more staff. See our group training webpage for details.

Professional skills topics – open to all:

Level one (introductory) topics – require little or no existing knowledge:

Level two (intermediate) topics - require existing knowledge and experience:

Level three (advanced/update) topics - require significant existing knowledge and experience:

Customer feedback

The best, most useful training I have attended in the last 12 months!

- Worker, Northamptonshire Domestic Abuse Service, attended ‘Domestic Abuse and Homelessness’ webinar in July 2020


The course was enjoyable, informative and delivered at an appropriate pace. Trainer was knowledgeable and gave plenty of opportunity for questions and clarification of subject material.

- Homeless Prevention Officer, Coventry City Council, attended ‘Housing Law and Advice: a Foundation’ webinar series in September 2020)