Skip to main content
Shelter Logo
England

Upcoming courses

Browse upcoming live webinars and face to face training courses on housing, homelessness, benefits, possession and more.

September 2025

Eligibility for housing assistance for non UK and EEA nationals

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Eligibility for housing assistance for non UK and EEA nationals Find out more

Understanding homelessness and housing: local authority duties

  • Date: Multiple dates
  • Level: 1
  • Delivery format: Live webinar
  • Free for eligible organisations only
Understanding homelessness and housing: local authority duties Find out more

Assured shorthold tenancies: section 21 notices

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Assured shorthold tenancies: section 21 notices Find out more

Local connection referrals

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Local connection referrals Find out more

How to establish local connection

  • Date: Multiple dates
  • Level: 1
  • Delivery format: Live webinar
  • Free for eligible organisations only
How to establish local connection Find out more

Immigration status and eligibility for housing

  • Date: Wednesday 10 September 2025
  • Level: 4
  • Delivery format: Live webinar
  • Available to buy
Immigration status and eligibility for housing Find out more

Assisting non UK nationals

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Assisting non UK nationals Find out more

Challenging and making homelessness decisions

  • Date: Thursday 11 September 2025
  • Level: 4
  • Delivery format: Live webinar
  • Available to buy
Challenging and making homelessness decisions Find out more

Dealing with landlord harassment and unlawful eviction

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Dealing with landlord harassment and unlawful eviction Find out more

Homelessness and temporary accommodation

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Homelessness and temporary accommodation Find out more

Professional boundaries

  • Date: Thursday 11 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Professional boundaries Find out more

Seminar: disability benefits and welfare reform

  • Date: Thursday 11 September 2025
  • Level: 4
  • Delivery format: Live webinar
  • Available to buy
Seminar: disability benefits and welfare reform Find out more

Housing duties to young people

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Housing duties to young people Find out more

Introduction to eligibility for housing assistance

  • Date: Multiple dates
  • Level: 1
  • Delivery format: Live webinar
  • Free for eligible organisations only
Introduction to eligibility for housing assistance Find out more

Introduction to housing conditions and disrepair

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Introduction to housing conditions and disrepair Find out more

Houses in multiple occupation mandatory licenses

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Houses in multiple occupation mandatory licenses Find out more

Domestic abuse awareness

  • Date: Tuesday 16 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Domestic abuse awareness Find out more

Homelessness law: introductory

  • Date: Multiple dates
  • Level: 3
  • Delivery format: Live webinar | Face to face
  • Available to buy
Homelessness law: introductory Find out more

Understanding the public sector equality duty in homelessness and housing

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Understanding the public sector equality duty in homelessness and housing Find out more

Understanding suitability of accommodation

  • Date: Tuesday 16 September 2025
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Understanding suitability of accommodation Find out more

The Care Act and housing

  • Date: Wednesday 17 September 2025
  • Level: 4
  • Delivery format: Live webinar
  • Available to buy
The Care Act and housing Find out more

Introduction to housing status

  • Date: Multiple dates
  • Level: 1
  • Delivery format: Live webinar
  • Free for eligible organisations only
Introduction to housing status Find out more

Suspending a warrant

  • Date: Wednesday 17 September 2025
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Suspending a warrant Find out more

Customer care and telephone skills

  • Date: Thursday 18 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Customer care and telephone skills Find out more

Welfare benefits update

  • Date: Thursday 18 September 2025
  • Level: 4
  • Delivery format: Live webinar
  • Available to buy
Welfare benefits update Find out more

Understanding tenancy deposits

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Understanding tenancy deposits Find out more

Introduction to possession proceedings for rented housing

  • Date: Thursday 18 September 2025
  • Level: 1
  • Delivery format: Live webinar
  • Free for eligible organisations only
Introduction to possession proceedings for rented housing Find out more

Renters' Rights Bill: overview and impact

  • Date: Multiple dates
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Renters' Rights Bill: overview and impact Find out more

Barriers to homelessness advice and support

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Barriers to homelessness advice and support Find out more

Housing benefit for supported accommodation

  • Date: Friday 19 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Housing benefit for supported accommodation Find out more

Understanding homelessness vulnerability

  • Date: Multiple dates
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Understanding homelessness vulnerability Find out more

Universal credit overview

  • Date: Tuesday 23 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Universal credit overview Find out more

Introduction to housing and homelessness for non housing advisers

  • Date: Tuesday 23 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Introduction to housing and homelessness for non housing advisers Find out more

Housing and mental health

  • Date: Wednesday 24 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Housing and mental health Find out more

Eligibility for housing assistance for EEA nationals

  • Date: Wednesday 24 September 2025
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Eligibility for housing assistance for EEA nationals Find out more

Time management

  • Date: Wednesday 24 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Time management Find out more

Safeguarding for call handlers

  • Date: Thursday 25 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Safeguarding for call handlers Find out more

Handling challenging situations

  • Date: Monday 29 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Handling challenging situations Find out more

Housing law and advice foundation (Part A)

  • Date: Multiple dates
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Housing law and advice foundation (Part A) Find out more

Hoarding behaviours

  • Date: Tuesday 30 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Hoarding behaviours Find out more

Awaab's law: hazards in social housing

  • Date: Multiple dates
  • Level: 4
  • Delivery format: Live webinar
  • Available to buy
Awaab's law: hazards in social housing Find out more

Understanding statutory overcrowding

  • Date: Tuesday 30 September 2025
  • Level: 2
  • Delivery format: Live webinar
  • Free for eligible organisations only
Understanding statutory overcrowding Find out more

Understanding neurodiversity

  • Date: Tuesday 30 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Understanding neurodiversity Find out more

Assertiveness

  • Date: Tuesday 30 September 2025
  • Level: 3
  • Delivery format: Live webinar
  • Available to buy
Assertiveness Find out more