Upcoming courses
Browse upcoming live webinars and face to face training courses on housing, homelessness, benefits, possession and more.
September 2025
Eligibility for housing assistance for non UK and EEA nationals
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Understanding homelessness and housing: local authority duties
- Date: Multiple dates
- Level: 1
- Delivery format: Live webinar
- Free for eligible organisations only
Assured shorthold tenancies: section 21 notices
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Local connection referrals
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
How to establish local connection
- Date: Multiple dates
- Level: 1
- Delivery format: Live webinar
- Free for eligible organisations only
Immigration status and eligibility for housing
- Date: Wednesday 10 September 2025
- Level: 4
- Delivery format: Live webinar
- Available to buy
Assisting non UK nationals
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Challenging and making homelessness decisions
- Date: Thursday 11 September 2025
- Level: 4
- Delivery format: Live webinar
- Available to buy
Dealing with landlord harassment and unlawful eviction
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Homelessness and temporary accommodation
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Professional boundaries
- Date: Thursday 11 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Seminar: disability benefits and welfare reform
- Date: Thursday 11 September 2025
- Level: 4
- Delivery format: Live webinar
- Available to buy
Housing duties to young people
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Introduction to eligibility for housing assistance
- Date: Multiple dates
- Level: 1
- Delivery format: Live webinar
- Free for eligible organisations only
Introduction to housing conditions and disrepair
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Houses in multiple occupation mandatory licenses
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Domestic abuse awareness
- Date: Tuesday 16 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Homelessness law: introductory
- Date: Multiple dates
- Level: 3
- Delivery format: Live webinar | Face to face
- Available to buy
Understanding the public sector equality duty in homelessness and housing
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Understanding suitability of accommodation
- Date: Tuesday 16 September 2025
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
The Care Act and housing
- Date: Wednesday 17 September 2025
- Level: 4
- Delivery format: Live webinar
- Available to buy
Introduction to housing status
- Date: Multiple dates
- Level: 1
- Delivery format: Live webinar
- Free for eligible organisations only
Suspending a warrant
- Date: Wednesday 17 September 2025
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Customer care and telephone skills
- Date: Thursday 18 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Welfare benefits update
- Date: Thursday 18 September 2025
- Level: 4
- Delivery format: Live webinar
- Available to buy
Understanding tenancy deposits
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Introduction to possession proceedings for rented housing
- Date: Thursday 18 September 2025
- Level: 1
- Delivery format: Live webinar
- Free for eligible organisations only
Renters' Rights Bill: overview and impact
- Date: Multiple dates
- Level: 3
- Delivery format: Live webinar
- Available to buy
Barriers to homelessness advice and support
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Housing benefit for supported accommodation
- Date: Friday 19 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Understanding homelessness vulnerability
- Date: Multiple dates
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Universal credit overview
- Date: Tuesday 23 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Introduction to housing and homelessness for non housing advisers
- Date: Tuesday 23 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Housing and mental health
- Date: Wednesday 24 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Eligibility for housing assistance for EEA nationals
- Date: Wednesday 24 September 2025
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Time management
- Date: Wednesday 24 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Safeguarding for call handlers
- Date: Thursday 25 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Handling challenging situations
- Date: Monday 29 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Housing law and advice foundation (Part A)
- Date: Multiple dates
- Level: 3
- Delivery format: Live webinar
- Available to buy
Hoarding behaviours
- Date: Tuesday 30 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Awaab's law: hazards in social housing
- Date: Multiple dates
- Level: 4
- Delivery format: Live webinar
- Available to buy
Understanding statutory overcrowding
- Date: Tuesday 30 September 2025
- Level: 2
- Delivery format: Live webinar
- Free for eligible organisations only
Understanding neurodiversity
- Date: Tuesday 30 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy
Assertiveness
- Date: Tuesday 30 September 2025
- Level: 3
- Delivery format: Live webinar
- Available to buy